Bangor, Maine
Not resolved
1.0
Details
Customer service
1 comment

Try cancelling your account. Good Luck !!

The call center is in India. I've been on hold for over 30 minutes now. I did get a technician, and despite me telling the auto caller I wanted a cancel, he could not help me and transferred to Accounts with a 10 minute call wait he said. 30+ minutes later..................

Oh, and they don't let you cancel via website. It MUST be by using the phone call to India. Total BS !!! This has got to be one of the biggest scams I have ever seen.

Stay away from Vonage.

There are better places to spend your dollars. Sucks

Product or Service Mentioned: Vonage Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $20.

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Anonymous
#1197190

on hold now for 17 minutes trying to cancel