SCAM ALERT - Volusion intentionally misleading
SCAM ALERT - Stay away from this bait-and-switch company that's riddled with hidden fees! Basically everything on the Volusion website and everything the sales people tell you is inaccurate and intentionally misleading.
Absolutely do NOT sign up for their Merchant Account - it looks like a feature of their monthly plan on their website, but it isn't! You're actually secretly signing up for a 3-YEAR contract that's at least $33.50 per month, with a $99 cancellation fee! The term length is not in the contract anywhere, it's on a separate page on their website that you will never find until you get the contract, which has a tiny link to the web page. Who actually reads contract terms?
No one, because you trust a company to be upfront about pertinent information. And that's EXACTLY what they're counting on. Don't pay them for a website that looks like garbage to start with, and definitely stay away from any contracts with them, even if they make it sound like it's a feature included in your monthly service.
They will intentionally mislead you. The sales reps know how to avoid giving direct answers, and their website is just as vague if not completely false.
Reason of review: Not as described/ advertised.
Monetary Loss: $366.
Preferred solution: stop scamming people and remove the early cancellation fee because no one *** knows they're signing up for that, and you know it, you *ssholes. .
Volusion Pros: Misleading but very nice sales people.
Volusion Cons: Hidden fees, Deceptive marketing, Intentionally misleading contract, Secret contract term, Cancellation fee.
Location: Palm Springs, California
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Comments
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HI I was scammed too along with hundreds of others. I am filing a class action lawsuit. Please contact me.
"Who actually reads contract terms? Clearly not you.
What kind of business person are you to not read what you agree to? They probably count on people like you as a revenue stream of sorts. The cancellation fee is right there in the FAQ and terms of service that anyone with any sense would read before making a business decision. Oh and recurring charges are there to for all who care to read what you're agreeing to.
Moral of the story, DO NOT AGREE TO TERMS OF SERVICE IF YOU DIDN'T BOTHER TO READ AND UNDERSTAND THEM. Don't be a chump.. OK...
Say it.... I must work for (insert company).
This is deceptive practicing at its best.
I was offered a two week free trial for a free website. I never got anything.
I'm thinking free "so what" Found out they had taken $650 out of my Discover Card. Discover at this time is not going to get my money back?
Contact your credit card, State Attorney General, Texas Attorney General and Federal Trade Commission, that is what I did
Mark Stevens
Mark Stevens
Killer Joe Coffee Inc.
Seattle, Washington, U.S.A.
Hi Mark, I will be filing a class action lawsuit. Can I contact you?
I had the same problem. They wanted to charge a $99 cancellation fee and two years later they are still sending collection letters. I did not pay
I will be starting a class action lawsuit. Please contact me!
Did the same thing to us too. Royally pissed cause we were told all was cancelled yet that 33.50 charged kept happening for 3 months afterwards.
Refuse to refund the money now!!! Dont use Volusion!!!!
I will be starting a class action lawsuit. Please contact me!