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Contact Volunteers of America Customer Service

How to Reach a Person at Volunteers of America

Verified Contact Information

Toll-Free Number:

  • 1-800-899-0089
Call Now
Send Message

Customer Service:

  • 1-703-341-5000
  • +1 787 771 0470
    Puerto Rico

Accessibility:

  • 1-866-428-1290

Accessibility:

accessibility@voa.org

General Info:

info@voa.org

Jobs/ Career:

volunteers@voa.org
Volunteering

Legal:

communications@voa.org
Copyright Infringement Inquiries
modify@voa.org
Privacy Inquiries

Media:

dburch@voa.org

Volunteers of America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Volunteers of America Phone Number
1 (800) 899-0089
Average Hold Time
Up to 3 minutes
Most Popular Volunteers of America Email Address
info@voa.org
Issue Resolution Rate
Low (11% reported full resolution)
Volunteers of America Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
View full overview

How to Contact Volunteers of America Customer Service?

Most Popular Number:

(800) 899-0089
Total calls: 17 Issue resolved: 1 Last call: Jun 18, 2026

Volunteers of America has a toll-free customer service line at 800-899-0089 that people can call free of charge. Their support team aims to address questions and guide those seeking help or information.

It's best to ring during East Coast business hours since that aligns with the time zone of VOA's base of operations. While precise Volunteers of America hours might differ day-to-day, generally contacting them between 9 AM - 5 PM Eastern Time, Monday through Friday, boosts the probability of connecting promptly with a representative available to take your call. Reaching out during these core weekday hours allows you to get assistance directly from the customer service staff without incurring any costs.

Those looking to connect with the company customer service team via Volunteers of America email can reach out to info@voa.org. Including specifics around your question or request helps their staff provide accurate and thorough responses. Volunteers of America aim to address all inquiries in a prompt manner, though complex issues or high volume times may make response speeds slower. For everyday requests, emailing the VOA team allows you to explain details through writing at your convenience without waiting on hold. Following up on open matters via email also gives you documentation of the conversation. As long as the issue isn't extremely pressing, sending questions and concerns works well.

Individuals can direct postal mail for VOA to their headquarters at 1660 Duke Street, Alexandria, VA 22314. This mailing address works for sending donations, asking questions, or any other formal communication.

While they welcome interested visitors, their office hours follow a standard Monday-Friday schedule. Checking in advance and possibly making an appointment can save Volunteers of America hours if you plan to meet the VOA team face-to-face. Visiting the site allows for an in-depth, personal experience with the organization. That said, phoning or emailing the customer service department facilitates most everyday inquiries just as easily. Connecting through the remote options serves most people's needs in a more accessible manner.

PissedConsumer Club

Contact Information

Volunteers of America Website:

Volunteers of America Help Center:

Corporate Office Address:

Volunteers of America
1660 Duke Street
Alexandria, Virginia 22314
United States

Other Info (opening hours):

Other Location:

Puerto Rico

1606 Fernandez Juncos Avenue,

Santurce 00909

More contact details

Summary of Volunteers of America Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Volunteers of America?

Product/ Service Question:

  • “Complaint”
  • “Complaints about housing”
  • “Work there”

Request for Information Question:

  • “Request for Resonable Accommodation/Modification”
  • “Yes I'm almost home lessi wondering if maybe I could get some help I have a camper that needs a little bit of work on it I have the materials to finish it I just can't afford to pay some one to finish it for me I have a lot of health problems at then”
  • “Help getting my car fixed”

Staff Question:

  • “Staff theft”

Account Question:

  • “No maintice. I live here and clean and mop lobby ,and take out garbage dumpster to parking lot . I am disabled and hurt myself with dumpster.”

Other Question:

  • “SERIOUS AND DANGEROUS MAINTENANCE PROBLEM”
  • “Potential scam”
  • “REDUCE VETERAN SUICIDE”

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