Contact Volunteers of America Customer Service

Those looking to connect with the company customer service team via Volunteers of America email can reach out to info@voa.org. Including specifics around your question or request helps their staff provide accurate and thorough responses. Volunteers of America aim to address all inquiries in a prompt manner, though complex issues or high volume times may make response speeds slower. For everyday requests, emailing the VOA team allows you to explain details through writing at your convenience without waiting on hold. Following up on open matters via email also gives you documentation of the conversation. As long as the issue isn't extremely pressing, sending questions and concerns works well.

Individuals can direct postal mail for VOA to their headquarters at 1660 Duke Street, Alexandria, VA 22314. This mailing address works for sending donations, asking questions, or any other formal communication.

While they welcome interested visitors, their office hours follow a standard Monday-Friday schedule. Checking in advance and possibly making an appointment can save Volunteers of America hours if you plan to meet the VOA team face-to-face. Visiting the site allows for an in-depth, personal experience with the organization. That said, phoning or emailing the customer service department facilitates most everyday inquiries just as easily. Connecting through the remote options serves most people's needs in a more accessible manner.