Volcano Communications phone number is the toll-free number 1 888- 886-5226 (Kirkwood Information). Other customer service numbers to call are also available. Call 1-209-296-7502 for the business office, or use 1-209-296-7574 for dial direct. For Pine Grove, Pioneer, and West Point information, call 1-209-296-2288. For general repairs, call 1-209-296-7501 and 1-209-258-2280 for Kirkwood repairs. Another number for repairs is 1-209-296-2280 (Pine Grove, Pioneer, West Point)
Volcano Communications' email address for its customer service is service@volcano.net. For general information, email info@volcanotel.com. For legal issues, including privacy inquiries, email the details to privacy@volcanotel.com. For technical support, email tech@volcano.net. All emails are attended to, and to make it possible for the company to respond to the inquiry, clients must include their account numbers or property addresses. Alternatively, clients can go to the website and fill out the form provided. The messages sent via the website are treated as emails and are always attended to. Customers who don't want to discuss their problems on the phone can email the company or use the message facility on the website. It is always a good idea to communicate with the company in writing. Emails are ideal records of all the correspondence between the company and customers.
Volcano Communications has business office hours six days a week: Monday through Friday, 8:00 AM to 5:30 PM PDT, Saturday, 8 AM until 4:30 PM PDT, and Sunday. The toll-free Volcano Communications phone number is available 24/7, and messages can be left outside business hours. Emergencies can be reported to this number. Emails can also be sent, and the website form can be completed anytime during the day or night.
