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I ordered a Bosch router which was advertised as new. When it arrived the box was covered with the word Refurbished.

This is obvious example of a deceptive trade practice and a classic bait-and-switch. The company should be prosecuted to the fullest extent of the law and made to close their doors. What an absolutely horrible thing to do at Christmas. Never order ANYTHING from this company as your dissatisfaction will be guaranteed.

We ordered this from the Sears web site and have made inquires to Sears about getting a refund.

The VM Innovations site states that we have to pay the return postage and when they violate the law by using bait-and-switch tactics they should do the honorable thing and pay the return postage. My guess is that there is next to no chance they will do that because they are obviously a very disreputable company.

Reason of review: Not as described/ advertised.

Monetary Loss: $95.

Preferred solution: Full refund.

Location: 1000 W Commerce Way, Lincoln, NE 68521, USA

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