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Contact Viviscal Customer Service

How to Reach a Person at Viviscal

Verified Contact Information

Toll-Free Number:

  • 1-888-444-9073
Call Now
Send Message

Customer Service:

  • 1-888-444-9071
    Canada
  • 1-800-277-3316
    Viviscal Pro / XFusion

Legal:

  • 1-833-775-0044
    Privacy Inquiries

Complaints/ Feedback:

consumer.relations@churchdwight.com

Customer Service:

support@vxprohair.com
Viviscal Pro / XFusion

General Info:

info@viviscal.ca
Canada
info@viviscal.com

Legal:

trademarks@churchdwight.com
Copyright Infringement Inquiries
privacychd@churchdwight.com
Privacy Inquiries

Viviscal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Viviscal Phone Number
1 (888) 444-9073
Average Calls duration
3 minutes
Most Popular Viviscal Email Address
Info@viviscal.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Request for information, activation/ cancellation, payments and charges
View full overview

How to Contact Viviscal?

Most Popular Number:

(888) 444-9073
Total calls: 51 Issue resolved: 1 Last call: Dec 15, 2025

The Viviscal phone number to get in touch with the customer support team is 1-888-444-9073. If you want to learn more about the company and its products, the professional customer care advisors at this helpline will be ready to provide information about the ingredients, quality, and efficiency, help you choose the item according to your needs and preferences, and explain the benefits of the rewards program. You can also discuss exchanges, returns, and refunds should you have issues with your order. Canadian customers can contact the Viviscal Help Center at 1-888-444-9071. If you have questions about the Viviscal Pro/XFusion products, dial 1-800-277-3316. The Data Protection Officer is available at 1-833-775-0044.

The Viviscal customer service email for general inquiries is info@viviscal.com. Customers from Canada can email support for information at info@viviscal.ca. You can use these addresses whenever you want to learn more about the company or need product advice. The customer care agents will answer your questions about the products’ quality and ingredients and help you find the item specifically for your needs. If you are interested in the Viviscal Pro/XFusion products, email support@vxprohair.com for details. To file a complaint or share your feedback, write to consumer.relations@churchdwight.com. The copyright infringement inquiries can be discussed at trademarks@churchdwight.com. The Privacy Policy questions can be sent to privacychd@churchdwight.com.

The Viviscal contact hours are Monday to Friday from 9 a.m. to 5 p.m. ET. You can reach the customer service team via the support helpline for general information and assistance in solving your issues within these business hours. If the phone lines are busy, you can send a direct message to the customer care advisors via social media. You will usually get a response within several business hours. Questions, concerns, and suggestions that are not time-sensitive can be sent to the Help Center via email or using the online form on the website’s Contact Us page whenever it is convenient for you.

You can visit the Viviscal website anytime you need to get in touch with customer service. Scroll the homepage down and click the Contact Us button. You will find a request form here, which you can use to reach the support team with your concerns, complaints, or compliments. Fill it out with the required information and describe your issue in the message box. The customer care agent will contact you back to answer your questions or instruct you to resolve your problem as soon as they study your matter.
To follow Viviscal or message its representatives via social media, click the preferred platform’s icon in the bottom left corner of the homepage.

PissedConsumer Club

Contact Information

Viviscal Website:

Viviscal Help Center:

Corporate Office Address:

Viviscal Limited
500 Charles Ewing Blvd.
Ewing, New Jersey 08628
United States

Other Info (opening hours):

Mailing Address:

Consumer Relations

Church and Dwight Co., Inc.

469 N. Harrison St.

Princeton, NJ 08540

United States


Other Location:

Church and Dwight Canada Corp.

635 Secretariat Ct.

Mississauga, ON L5S 0A5

Canada

More contact details

Summary of Viviscal Customer Service Calls

70 TOTAL
CALLS
02:37 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viviscal?

Request for Information Question:

  • “Place an order for hair supplements professional”
  • “Product question”
  • “Asking information”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel my subscription”
  • “Cancel subscrition”

Product/ Service Question:

  • “Discontinue due to failure to help”
  • “When will my order arrive”
  • “Buy products”

Payments and Charges Question:

  • “Billing questions”
  • “Just orderd starter kit and have been charged twice.”
  • “Double charge on account”

Shipping and Delivery Question:

  • “Haven't received my order”
  • “My product hasn't arrived”
  • “Me siguenretirando dinero de mi tarjeta y ni siquiera me envían el producto además que nunca me funciono,quiero que me devuelvan mi dinero que me siguen retirando ,es publicidad engañosa”

Return/ Replace Question:

  • “Return”
  • “Change of address”

Staff Question:

  • “Customer service is needed”

Account Question:

  • “Close account”

Refund Question:

  • “Starus of my refund”

Other Question:

  • “I want to order”
  • “Can't get through as to”
  • “Order on phone”

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