0 comments
Not resolved

I spent $500 for tickets to ADELE for my sister's birthday.When we took out seats I could see lots of lighting equipment OBSTRUCTING THE STAGE.

( SEE the lights in the attached photo- the stage is BEHIND THAT!) I assumed they would move the scaffolding when the show began, but no. WE COULDN'T SEE THE BAND EVER or ADELE for many of her songs. The sound was terrible. The original price for the tickets was $50.

I paid $500 to VIVID. I followed up and spoke to numerous people, they asked for photos. I was sure when they saw my photos, and that I COULDN'T SEE THE STAGE, that they would see reason. Well, they did but they said that even though I couldn't see the concert IT WAS NOT THEIR RESPONSIBILITY.

I've never bought tickets this way before and I never will again.

It's corrupt.And VIVID is spineless.

Review about: Vivid Seats Adele Concert.

I liked: Responded to my complaints, Convenience, One of the agents was very helpful.

I didn't like: Outrageous pricing, Misrepresentation, Ripoff scam poor customer service no refunds.

Review #999401 is a subjective opinion of a user.

1.3
Value for money
Customer service
Staff
Advertised vs Delivered
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
PRODUCT OR SERVICE Concert
Reason of Review / Monetary Loss Not as described / $500
Preferred solution Full refund

Had an Experience with Vivid Seats?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I placed an order for 5 tickets to the ALDS: Texas Rangers at Toronto Blue Jays - Game 1 (Home Game 1) from VividSeats.com on Thursday October 1, 2015 The..." Read more
"We bought $1800 worth of concert tickets with assigned rows and seats - they were delivered as SRO's - online rep said we could sell them on their website and..." Read more
"I went on vividseats to look for a concert ticket. I found a really good deal on this website where the tickets were priced at $90-$100. I close the deal,..." Read more
"I recently was fraudulently charged over $450 to my credit card for some Rollings Stones tickets, and the person who stole my credit card information purchased them from Vivid Seats...." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"I ordered an inground pool ladder which cost me 275 plus tax.When i received ladder there was noticable damage on the box.When i open the box the one ladder rail..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more
"My husband got me a beautiful auqamarine chocolate diamond ring for christmas 2016..sent it out to get sized..3 weeks later got it back and noticed the bottom of the band..." Read more