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I bought Beyonce tickets for the formation world tour on May 23 2016 and sadly I was not able to make it to the event in Toronto on May 25 2016,where I had to reach a funeral instead. I had spoke to a customer representative trying to help my situation not knowing there wasn't a refund option which I wasn't informed about.

I want a refund for the tickets or else I will sue this company cause this is really ridculous.

I'm gonna make a report on how bad vivid seats is for scamming a lot of people and not give the option or I forming anyone about the policy's that they have. You can reach me by my email keandresekyere@***.com

Reason of review: Poor customer service.

Monetary Loss: $372.

Preferred solution: Full refund.

Vivid Seats Cons: No refund.

Location: Ajax, Ontario

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Hi, My name is keandre and I have came to a resolution with one of the customer representatives where they would issue back $48.61. I also got a better understanding of why I couldn't get my full refund.

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