Vivid Seats - Raging pissed!!! Never again!!!

176 of 630 Vivid Seats reviews

Update added by user Jun 15

I received my tickets late.In addition, they didn't provide the whole package.

They only gave me the wristband.Absolutely acceptable!!!!

Original review posted by user Jun 14

I purchased not one but two Electric Daisy Carnival tickets.Highly over priced but I expected that for a resale website.

What I'm pissed about is the fact that they state that it's a 100% guarantee but I never received my EDC box, they just sent me the wristband. I didn't pay over $800 for just the *** wristband. In addition to that, they sent me an email last week stating that I will receive my tickets on June 13th in which I paid $30 for one day shipping.

One ticket came 2 days late, the second ticket came 3 days late, and all of this happen the week of my event.Extremely dissatisfied with their service, poorly constructed, and they are just here to *** you over.

This review is a subjective opinion of a user.
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More Review Details

Website
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Staff
Price Affordability
Diversity of Products or Services
Advertised vs Delivered
More

  • What I liked
    • Availability of tickets
  • What I disliked
    • Fees were excessive and unjustified
    • Misleading website
    • Crooks
    • No customer service
    • I did not like the high service fee
    • Decietful

Reason of review:
EVERYTHING
Preferred solution:
refund of my shipping costs and the entire Electric Daisy Boxes.
Monetary loss:
$900
Product or service
Vivid Seats Edc
Review category
Tickets
review #865728 by

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