Vivid Seats - Poor Customer Service

162 of 629 Vivid Seats reviews

Customer service refused to give a refund and knew nothing about the venue.I say do what McDonalds will be doing in the future.

Get rid of your so customer service agents who only say ;"All Sales Are Final". They do nothing for disabled seating and are simply there to collect money. Use another ticket agency like SeatGeek or whatever. just don't use Vivid seats.

Furthermore, they dropped my call and i had to call again. I was later transferred to a supervisor and he was also unfamiliar with the venue.

They just pass the buck to someone else.Vivid Seats really needs to take inventory on how and who runs their customer service because i'm taking my money elsewhere.

This review is a subjective opinion of a user.
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Reason of review:
Return, Exchange or Cancellation Policy
Product or service
Review category
Tickets
review #874637 by
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