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Contact Vivastreet Customer Service

Vivastreet Phone Numbers and Emails

Customer Service:

  • +44 203 695 8755
  • +44 207 514 5061

Media:

  • +44 207 292 3408
    Press Inquiries
Send Message

Vivastreet Emails:

Customer Service
Media
Press Inquiries
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How to Contact Vivastreet?

How to Contact Vivastreet?

For details, you can contact the Vivastreet help team at various customer service numbers. You can dial +44-203-695-8755. If this number is out of reach, you can message Vivastreet via Whatsapp at +44-207-514-5061. For any media and Press Inquiries, contact +44-207-292-3408. Vivastreet help is available Monday through Friday from 8:00 AM to 7:00 PM. Outside service hours, calls are informed and guided through automated voice messages. If your problem is not solved, return to Vivastreet for help during the available hours.

You can contact Vivastreet Customer Service via Email. You can email at team-uk@vivastreet.com or connect through another email address at team@vivastreet.com. For media and press inquiries, kindly email press@vivastreet.com. You can also visit the Vivastreet website and then log in to your account, which has been created. Now click on "Contact Us". To send any message, click on the "?" at the bottom right of the screen and click "Send a message". Vivastreet Chat will answer as quickly as possible, usually within minutes. Online hours are 8:00 AM to 9:00 PM from Monday through Friday and from 10:00 AM - 6:00 PM on Saturdays and Sundays. Vivastreet Chat has instant and real-time communication, which reduces waiting time and helps with personalised solutions. If users are contacting during outside service hours, the response can take up to 24 hours.

Currently, there is no Vivastreet app, but there are various other ways to contact the support team, such as by phone, email, website, or office visit. The Vivastreet Website has a "Help Centre" feature and valuable information, including articles on FAQs, safety, and how to get started as a Vivastreet customer.

For more details and inquiries, visit Vivastreet's corporate office at Digital Ventures Services Limited, Westgate House, 9 Holborn, London, England EC1N 2LL, United Kingdom. You can visit the office Monday through Friday during the available hours, from 8:00 AM to 7:00 PM BST. This Vivastreet corporate address can also be used to send mail. However, this will get you a delayed response, so it's recommended for non-urgent matters.

Vivastreet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Vivastreet Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Vivastreet is 442036958755. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Wednesday.

  • People call Vivastreet mainly because of account, activation/ cancellation and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Vivastreet Website:

Vivastreet Help Center:

Corporate Office Address:

Digital Ventures Services Limited
Westgate House, 9 Holborn
London, England EC1N 2LL
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 7:00pm

More contact details

Fax:

+44 (0) 207 292 3390

Vivastreet Rating Based on 9 Reviews

Rating details

2.9
more details
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Additional Fees

Rating stats

Rating trend

Summary of Vivastreet Customer Service Calls

114 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vivastreet?

Account Question:

  • “I have been blocked for some reason kindly requested to re-unblock it, please”
  • “Blocked from website”
  • “My account is blocked”

Request for Information Question:

  • “Complain about a Newcastle escort”
  • “About add”
  • “Help with modifying ad”

Activation/ Cancellation Question:

  • “Deactivation issue”
  • “Unable to renew ad”

Product/ Service Question:

  • “Add not working”
  • “Fake ads”

Payments and Charges Question:

  • “Fraud”
  • “The girl is not come to my house to do outcall I paid half payment in her account and she promised me that she will come and she didn't come to my house. She do fraud with me”

Website/ Application Question:

  • “Site desactived my Ad . I payed VIP for 7days and used just 2 days”
  • “Posted photo of myself on the website without my permission”

Refund Question:

  • “For refund”
  • “Refund”

Other Question:

  • “Contact”
  • “Issues”
  • “I do not now”

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