Contact VIVAIA Shoes Customer Service
VIVAIA Shoes Phone Numbers and Emails
Toll-Free Number:
-
(888) 828-1060
VIVAIA Shoes Emails:
VIVAIA Shoes Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call VIVAIA Shoes is 8888281060.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as VIVAIA Shoes may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call VIVAIA Shoes is 8888281060.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as VIVAIA Shoes may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
People call VIVAIA Shoes mainly because of return/ replace, request for information, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact VIVAIA Shoes is support@vivaia.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
VIVAIA Shoes Website:
VIVAIA Shoes Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (PST):
Monday - Friday: 9:00am - 6:00pm
Live Chat Hours (PST):
Monday - Sunday: 9:00am - 9:00pm
How Good is VIVAIA Shoes's Customer Service?
Summary of VIVAIA Shoes Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VIVAIA Shoes?
Return/ Replace Question:
- “Returning 2 pairs of shoes”
- “Monies not returned for exchange”
- “Vivaia shoes ordered yesterday incorrect size”
Shipping and Delivery Question:
- “Shoe size”
- “Possible wrong size ordered”
- “Delivery at the wrong address”
Request for Information Question:
- “Order information”
- “Status of delivery”
- “Placed order but no confirmation arrived”
Payments and Charges Question:
- “Extra charges for delivery”
- “Coupon for return”
- “Charged for shoes but order not complete”
Refund Question:
- “Claim for a refund”
- “Amount of refund”
- “Refund problem”
Product/ Service Question:
- “Accidental purchase. Thought price was $NZ”
- “Disappointed with recent purchase”
- “Unable to complete my purchase online”
Account Question:
- “You do not recognize my email nor the order number you gave me.”
- “Membership was not added to my order - entitling me to get 20% off my order”
Website/ Application Question:
- “I placed an order online. It took my payment information and then at the end said my shoes that I ordered were out of stock shop again. I am concerned that you have charged my account.”
Other Question:
- “Shoevproblem”
- “Verified order”
- “You sent me the wrong shoes. I was supposed to get a square toed wedge, and instead you sent me two pair of square toe with heels.”
Compare VIVAIA Shoes Customer Service To
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