VIVAIA Shoes Phone Numbers and Emails

Toll-Free Number:

  • (888) 828-1060
Call customer service
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VIVAIA Shoes Emails:

Customer Service
info@vivaia.co
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VIVAIA Shoes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call VIVAIA Shoes is 8888281060.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.

  • Be prepared for the call as VIVAIA Shoes may ask you for the following information to identify you as a customer: email, order id or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

VIVAIA Shoes Website:

VIVAIA Shoes Help Center:

Corporate Office Address:

STROUD INTERNATIONAL CO., LIMITED.
#01-11 Bugis Junction, 200 Victoria Street
Singapor, Singapore
Singapore

Other Info (opening hours):

Hours (PST):

Monday - Friday: 9:00am - 6:00pm

Live Chat Hours (PST):

Monday - Sunday: 9:00am - 9:00pm

More contact details

VIVAIA Shoes Rating Based on 4 Reviews

Rating details

3.0
more details
Value for money
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of VIVAIA Shoes Customer Service Calls

49 TOTAL
CALLS
03:36 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VIVAIA Shoes?

Return/ Replace Question:

  • “To return a pair of shoes”
  • “Return”
  • “Returns label”

Request for Information Question:

  • “Status of delivery”
  • “Placed order but no confirmation arrived”
  • “Checking on teturns”

Shipping and Delivery Question:

  • “Worng order delivery”
  • “I received a message my shoes were delivered but they are not here.”
  • “Order not received”

Refund Question:

  • “Amount of refund”
  • “Refund problem”

Account Question:

  • “Membership was not added to my order - entitling me to get 20% off my order”

Payments and Charges Question:

  • “Charged for shoes but order not complete”

Other Question:

  • “Adding to existing order”
  • “Disappointed with recent purchase”
  • “Change of address”

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