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Ordered car diffusers on 11/29/16 and as of 2/3/17 they have not arrived! Contacted them via email several times and after their initial, one-time response, never heard from them again.

The tracking number they sent stops dead in its track on Dec. 5 in China. Wish I had read the reviews before I ordered. Will look for as many ways to shame this company via social media.

The original response I received: For diffusers and jewelry it takes 14-28 business days to deliver from the time you ordered. Your items have already shipped from the manufacturer. You can track your delivery using the tracking numbers at usps.com.

Please allow 5-10 business days for tracking to update as it is traveling internationally. Tracking Number for Diffusers: LT50626****CN Thanks, -Team Vitality

Reason of review: Poor customer service.

Monetary Loss: $38.

Preferred solution: Full refund.

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