Contact Vitagene Customer Service
Vitagene Phone Numbers and Emails
Toll-Free Number:
-
(844) 698-4824
Vitagene Emails:
Jobs/ Career
Media
Press Inquiries
support@vitagene.com
Contact Information
Vitagene Website:
Vitagene Help Center:
Corporate Office Address:
Vitagene
388 Market Street,Suite 1300
San Francisco ,
California
94111
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am - 6:00 pm PT
Summary of Vitagene Customer Service Calls
39
TOTAL
CALLS
CALLS
00:28
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vitagene?
Product/ Service Question:
- “Access report I purchased”
- “Registering product difficulty”
- “Product registration”
Shipping and Delivery Question:
- “Haven't received my results from Vitagene. I sent in my test kit over 3 months ago”
- “No delivery”
- “It says to put my collection bag into a prepaid box, seal and drop at the post office. The only box I have is the one the kit came in and there is no shipping address or sign of prepayment on it so not sure how or where to mail it.”
Staff Question:
- “Need customer service support”
Website/ Application Question:
- “Code on kit doesn't register on website”
Account Question:
- “Get into my account”
Activation/ Cancellation Question:
- “Activation error”
Payments and Charges Question:
- “Issue with my order they charge me for my monthly supply and never received and i try so many emails and no response”
Other Question:
- “Test results”
- “Cant reg kit”
- “Problem with signing in”
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Vitagene