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Contact Vitagene Customer Service

Vitagene Phone Numbers and Emails

Toll-Free Number:

  • (844) 698-4824
Call customer service
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Vitagene Emails:

Jobs/ Career
Media
Press Inquiries
support@vitagene.com
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Vitagene Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Vitagene is 8446984824.

  • The longest wait times are on Thursday, while the shortest are on Tuesday. The average call time is 28 seconds.

  • People call Vitagene mainly because of product/ service, website/ application, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Vitagene Website:

Vitagene Help Center:

Corporate Office Address:

Vitagene
388 Market Street,Suite 1300
San Francisco , California 94111
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 6:00 pm PT

More contact details

Vitagene Rating Based on 3 Reviews

Rating details

1.0
more details
Customer service
Value for money
Product or Service Quality
Additional Fees

Rating stats

Rating trend

Summary of Vitagene Customer Service Calls

39 TOTAL
CALLS
00:28 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vitagene?

Product/ Service Question:

  • “Access report I purchased”
  • “Registering product difficulty”
  • “Product registration”

Shipping and Delivery Question:

  • “Haven't received my results from Vitagene. I sent in my test kit over 3 months ago”
  • “No delivery”
  • “It says to put my collection bag into a prepaid box, seal and drop at the post office. The only box I have is the one the kit came in and there is no shipping address or sign of prepayment on it so not sure how or where to mail it.”

Staff Question:

  • “Need customer service support”

Website/ Application Question:

  • “Code on kit doesn't register on website”

Account Question:

  • “Get into my account”

Activation/ Cancellation Question:

  • “Activation error”

Payments and Charges Question:

  • “Issue with my order they charge me for my monthly supply and never received and i try so many emails and no response”

Other Question:

  • “Test results”
  • “Cant reg kit”
  • “Problem with signing in”

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