0 comments
Featured on Google+ Not resolved

Update by user Jul 10, 2013

Good news the case is resolved!I got my refund and I got an email for all of you to send your complaints too.

After the BBB Claim I got an email from Bobby who seemed to really want to resolve the problem. Despite their difficulties managing customer service he was easy to deal with.

I know you'r frustrated but be kind and I'm sure you'll be able to work it out too.His contact is bobby@vitasupply.com

Original review posted by user Apr 11, 2013

I ordered 4 month small kitten advantage from Vitasupply and received 4 month medium dog advantage on the 29th.5 unreturned messages and a number of unresponsive emails later it is now the 11th of the following month.

Their telephone goes to an automated system and they don't respond to emails.

So I'm out $40 and my pets don't have their flea meds, it's really as simple as that, but since this site is asking for more words I'll leave you with the beginning of the US constitution until this hits 100 words.Thank you.

"We the People of the United States..."

Review #399893 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $38
Preferred solution Not specified

Had an Experience with Vita supply?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Vetco Clinics - Petco Clinic Vetco Clinics "We took our dog to Petco Clinic in for her rabies immunization. That night she began to cry out in pain, she wouldn't jump up on the bed, wouldn't eat..." Read more DNA my dog cheek swab results DNA My Dog "This really seems like a scam and I certainly wish I had read reviews outside of the dnamydog website before I sent in my money. Originally, I was told that..." Read more Banfield Pet Hospital - They killed my dog...all because we couldn't pay for blood work... Banfield Pet Hospital "DO NOT JUDGE HOW SKINNY SHE IS!!!!!! AS I SAID, SHE WASN'T KEEPING ANYTHING DOWN FOR A FEW WEEKS, COULDN'T KEEP ON WEIGHT NO MATTER HOW MUCH OR OFTEN WE..." Read more Natural Chemistry - DO NOT USE THIS PRODUCT UNLESS YOU WANT YOUR PET TO HAVE LYME DISEASE Natural Chemistry "Natural Chemistry claims to KILL FLEAS, TICKS AND BED BUGS. It DOES NOT KILL TICKS !!!! I began using this product last summer. Eight weeks ago my husband found an..." Read more Cienega Med Spa Reviews are PAID for Cienega Med Spa "RUN! Cienega Med Reviews are PAID FOR Cienega Med Spa pays for its reviews. Because of this, you should not trust ANY of their reviews. They offered me a $10..." Read more Smartstyle wrecked my daughters hair Smartstyle "I showed the stylist 2 photos of how I wanted my daughters hair cut. (Shes 3) By all appearances he paid zero attention to me or the photos. (Cute little..." Read more Warning! Stay away from Roca Labs, Gastric.care and Don Karl Juravin Don Karl Juravin "Before you buy, make sure you do your research on the companies that sell Gastric Bypass Alternative NO Surgery and their new "invention" as they call it , the "Magic..." Read more Ford - Dual exhaust transmission faculty Ford "To ford, My name is Cherrelle Reed.i am a repeated ford customer.My father is Stevenson Reed and we have had several fords.i have recently purchased a 2014 ford focus at..." Read more