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Contact Visio Customer Service

Visio Phone Numbers and Emails

Toll-Free Number:

  • (855) 472-8817
Call customer service
Send Message

Customer Service:

  • (844) 254-8087
  • (888) 849-4623
  • (833) 945-4374

Accessibility:

  • (877) 698-4746

General Info:

  • (949) 428-2525

Visio Emails:

Accessibility
Customer Service
General Info
Investors/ Franchising
Legal
Copyright Infringement Inquiries
Media
Press Inquiries
privacy@vizio.com
Privacy Inquiries
pr@vizio.com
PR Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Visio?

Most Popular Number:

(855) 472-8817
Total calls: 15 Issue resolved: 1 Last call: Jan 31, 2025
author avatar
PissedConsumer Reporter

If you need immediate assistance regarding company products, orders, or troubleshooting, apply to one of the Visio customer service specialists at the following number: 844-254-8087. To receive general information about the company, dial 949-428-2525. Need accessibility-related support because of experiencing problems in navigation on the official company’s website? Ask for help at 877-698-4746.

Visio provides several email addresses that are designed for different needs. For general inquiries related to company products, apply to the customer support representative at customersupport@vizio.com. To report copyright infringement or similar concerns, reach the dedicated specialist at copyright@vizio.com. If you have questions related to the privacy policy, ask them by using the following Visio contact: privacy@vizio.com. No matter, what you want to find out or resolve, include detailed information in your email to facilitate a quicker response.

The Visio headquarters is located in the United States at 39 Tesla, Irvine, CA 92618. Use it as the mailing location for sending formal correspondence. If you need to send in detailed documentation or other paperwork, make sure that you indicate the relevant department, for example, “Attn: Copyright Agent”. Also, double-check if the Visio address is indicated on the envelope correctly. Such actions are necessary to ensure proper handling.

The Visio’s customer support team is available to provide any assistance during the following business hours: Monday through Sunday from 8 a.m. to 9 p.m. CST. Regarding the company’s AI assistant, such an option is available 24/7. To avoid extended hold times, the company recommends contacting its customer service team during off-peak hours, namely on weekdays between 1 p.m. and 5 p.m. CST.

The Visio chat option is available as soon as you visit the home page. To use such a way of communication, scroll down and follow the “Chat with us” hyperlink. Click on the “Chat is Available” button or the appropriate icon in the lower-right corner, enter your first and last name as well as email, after which click on the “Chat” button. Such a way is a practical alternative to phone calls, offering fast responses during Visio’s operating hours. Make sure to have your product details handy to streamline communication.

Visio Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Visio is 8554728817. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday and Tuesday. The average call time is 15 seconds.

  • People call Visio mainly because of product/ service, website/ application and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Visio Website:

Visio Help Center:

Corporate Office Address:

VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States

Other Info (opening hours):

Chat & SMS: Monday-Friday 8am-8pm CST, Saturday-Sunday 8am-6pm CST

For SMS support text +1 205-301-3729

Phone: Monday-Saturday 9am-7pm CST, Saturday-Sunday 8am-9pm CST

Locations:

Seattle - 190 Queen Anne Ave N, Seattle, Washington 98109, US

Inscape - 1663 Mission St, San Francisco, California, US

Denver - Cherry Creek, CO 8020, US

Bentonville - 805 S Walton Blvd, Bentonville, Arkansas 72712, US

Dakota Dunes - 800 Stevens Port Dr., Dakota Dunes, SD 57049, US

Bloomington - 8500 Normandale Lake Blvd, Bloomington, Minnesota, US

New York - 20 W 34th St., New York, NY 10001, US

More contact details

Visio Rating Based on 3 Reviews

Rating details

3.3
more details
Product or Service Quality
Website
Value for money
Customer service

Rating stats

Rating trend

Summary of Visio Customer Service Calls

18 TOTAL
CALLS
00:15 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Visio?

Request for Information Question:

  • “Can’t figure how to put in codes”
  • “TV is trying to update and we don't have remote”
  • “Want to know if a visio sound bar model vvsb21ws is comparable to a 5.1 subwoofer”

Product/ Service Question:

  • “Not connected to Netflix’s”
  • “My Vizio TV is going out. I purchased it on August 15, 2022”
  • “Serious technical issues”

Website/ Application Question:

  • “Amazon app not dupported”
  • “Need to download ESPN+ app”
  • “Tengo un tv Visio y no puedo instalarlo”

Payments and Charges Question:

  • “A fraud”

Other Question:

  • “Set up”
  • “Visio television issue”
  • “No sound”

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