Skip to content
Write review For Business
  • Login

Contact Visio Customer Service

Visio Phone Numbers and Emails

Toll-Free Number:

  • (855) 472-8817
Call customer service
Send Message

Customer Service:

  • (844) 254-8087
  • (888) 849-4623
  • (833) 945-4374

Accessibility:

  • (877) 698-4746

General Info:

  • (949) 428-2525

Visio Emails:

Accessibility
Investors/ Franchising
Media
Press Inquiries
customersupport@vizio.com
info@vizio.com
copyright@vizio.com
Copyright Infringement Inquiries
privacy@vizio.com
Privacy Inquiries
pr@vizio.com
PR Inquiries
Is this your business?

Visio Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Visio Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Visio is 8554728817. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Visio mainly because of product/ service, website/ application and request for information.

View full overview ›

How to Contact Visio?

Most Popular Number:

(855) 472-8817
Total calls: 20 Issue resolved: 1 Last call: Oct 17, 2025

If you need immediate assistance regarding company products, orders, or troubleshooting, apply to one of the Visio customer service specialists at the following number: 844-254-8087. To receive general information about the company, dial 949-428-2525. Need accessibility-related support because of experiencing problems in navigation on the official company’s website? Ask for help at 877-698-4746.

Visio provides several email addresses that are designed for different needs. For general inquiries related to company products, apply to the customer support representative at customersupport@vizio.com. To report copyright infringement or similar concerns, reach the dedicated specialist at copyright@vizio.com. If you have questions related to the privacy policy, ask them by using the following Visio contact: privacy@vizio.com. No matter, what you want to find out or resolve, include detailed information in your email to facilitate a quicker response.

The Visio headquarters is located in the United States at 39 Tesla, Irvine, CA 92618. Use it as the mailing location for sending formal correspondence. If you need to send in detailed documentation or other paperwork, make sure that you indicate the relevant department, for example, “Attn: Copyright Agent”. Also, double-check if the Visio address is indicated on the envelope correctly. Such actions are necessary to ensure proper handling.

The Visio’s customer support team is available to provide any assistance during the following business hours: Monday through Sunday from 8 a.m. to 9 p.m. CST. Regarding the company’s AI assistant, such an option is available 24/7. To avoid extended hold times, the company recommends contacting its customer service team during off-peak hours, namely on weekdays between 1 p.m. and 5 p.m. CST.

The Visio chat option is available as soon as you visit the home page. To use such a way of communication, scroll down and follow the “Chat with us” hyperlink. Click on the “Chat is Available” button or the appropriate icon in the lower-right corner, enter your first and last name as well as email, after which click on the “Chat” button. Such a way is a practical alternative to phone calls, offering fast responses during Visio’s operating hours. Make sure to have your product details handy to streamline communication.

PissedConsumer Club

Contact Information

Visio Website:

Visio Help Center:

Corporate Office Address:

VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States

Other Info (opening hours):

Chat & SMS: Monday-Friday 8am-8pm CST, Saturday-Sunday 8am-6pm CST

For SMS support text +1 205-301-3729

Phone: Monday-Saturday 9am-7pm CST, Saturday-Sunday 8am-9pm CST

Locations:

Seattle - 190 Queen Anne Ave N, Seattle, Washington 98109, US

Inscape - 1663 Mission St, San Francisco, California, US

Denver - Cherry Creek, CO 8020, US

Bentonville - 805 S Walton Blvd, Bentonville, Arkansas 72712, US

Dakota Dunes - 800 Stevens Port Dr., Dakota Dunes, SD 57049, US

Bloomington - 8500 Normandale Lake Blvd, Bloomington, Minnesota, US

New York - 20 W 34th St., New York, NY 10001, US

More contact details

Visio Rating Based on 6 Reviews

Rating details

2.7
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Visio Customer Service Calls

23 TOTAL
CALLS
01:24 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Visio?

Product/ Service Question:

  • “Television not work”
  • “No internet connection”
  • “Product warranty”

Website/ Application Question:

  • “Visio cannot download”
  • “Amazon app not dupported”
  • “Need to download ESPN+ app”

Request for Information Question:

  • “Need help to activate my new Vsio tv”
  • “Can’t figure how to put in codes”
  • “TV is trying to update and we don't have remote”

Payments and Charges Question:

  • “A fraud”

Other Question:

  • “Set up”
  • “Visio television issue”
  • “No sound”

Compare Visio Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vizio
stars-rating-fill
1.9 out of 5
TCL
stars-rating-fill
1.5 out of 5
Write a review
Do you have something to say about Visio? What happened? What can we help you with?
Submit review Don't show this popup