Skip to content
Write review For Business
  • Login

Contact Virta Health Customer Service

How to Reach a Person at Virta Health

Verified Contact Information

Toll-Free Number:

  • 1-844-847-8216
Call customer service
Send Message

Customer Service:

  • 1-866-764-7330

Virta Health Emails:

Customer Service
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries

Virta Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Virta Health Phone Number
1 (844) 847-8216
Average Calls duration
2 minutes
Most Popular Virta Health Email Address
support@virtahealth.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Product/ service, request for information and account
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Virta Health?

Most Popular Number:

(844) 847-8216
Total calls: 46 Issue resolved: 1 Last call: May 8, 2026

The Virta Health phone number for general questions and concerns is (844) 847-8216. You can also get in touch with the customer care representatives at (866) 764-7330. These helplines can be used to get information about how the program works, details of insurance coverage and eligibility, request help with the application process, or learn whether your medical history qualifies. If you are already a client, you can call support whenever you have questions about treatment, nutrition, or progress, or need assistance with lab orders, supplies, or account issues. Coverage details, payments, or discounts can be discussed over the phone as well.

The Virta Health email address for general questions and information requests is info@virtahealth.com. It can be used to learn more about the company, its services, programs, insurance coverage, and fees. To get in touch with your health coach or care team, write to support@virtahealth.com. This address is appropriate for questions about your treatment, progress, or nutrition. You can also request help with lab orders or supplies via email. The same address can be used to share your experience or file a complaint. Media and press inquiries can be sent to the Media Relations team at press@virtahealth.com. You can email Data Protection requests and Privacy Policy concerns to privacy@virtahealth.com.

The Virta Health headquarters mailing address is Virta Health Corp, 501 Folsom Street, San Francisco, California 94105, United States. You can mail information requests to this office to learn more about the company’s services, programs, and policies. The same address can be used to inquire about partnership opportunities and benefits. The Legal Department at this office is also ready to handle official correspondence, documentation, and legal inquiries. General feedback, complaints, suggestions, and compliments can be sent to this Virta Health address as well for the customer service team to deal with. If you have questions regarding the Privacy Policy, you can also send them to the address mentioned above.

The Virta Health office hours are not specified on the official website. However, you can try reaching customer care by phone during regular business hours, Monday to Friday from 9 a.m. to 5 p.m. PT. During these hours, the support agents will be ready to answer your questions and assist with solving your problem. If you prefer communicating online, you can use the live chat to discuss your matter with a Virta Health customer service representative during working hours. Alternatively, you can troubleshoot your issue 24/7 with the help of a virtual assistant. If your inquiry is not urgent, you can send it via email or submit it through the website.

You can visit the Virta Health website whenever it is convenient for you to reach the customer service team online. Click the chat icon in the bottom right corner of the screen and select the topic of your issue or type your question to initiate the conversation. Alternatively, you can click the Contact Us button at the bottom of the homepage to check other available ways to get in touch with the company’s representatives, including email links, office addresses, and request forms. Click the Submit a Support Request button to fill out the form, or click the email link of the department you need to send a direct message.

PissedConsumer Club

Contact Information

Virta Health Website:

Corporate Office Address:

Virta Health Corp
501 Folsom Street
San Francisco, California 94105
United States

Summary of Virta Health Customer Service Calls

64 TOTAL
CALLS
01:53 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virta Health?

Request for Information Question:

  • “Lab corp Doesn't accept my appointment for my blood work”
  • “Appointment”
  • “No response via website or app”

Product/ Service Question:

  • “Lab order ASAP”
  • “Problem with order”
  • “Problem with my script that I cant get resolved and my insurance said to speak to a supervisor”

Account Question:

  • “Canc Membership”
  • “Needing to verify strips were sent”
  • “Will not let me sign in.Could somebody please call me”

Return/ Replace Question:

  • “Need to change zip code for my starter packet”
  • “Return health kit”

Shipping and Delivery Question:

  • “Trying to get the complimentary kit you offer through my insurance company having problems”
  • “Delay in medication”

Website/ Application Question:

  • “The Virta app is not working. I’m at LabCorp to get my blood work done, but there’s no order. I was told to go get my blood work done.”
  • “App does not allow for payment. Only 1/2 screen shows”

Employment Question:

  • “Payroll”

Payments and Charges Question:

  • “I have a lab corp bill going to collections. I have reported this 3 or 4 times, and I am extremely frustrated and need this resolved today”

Other Question:

  • “More supply”
  • “Nesecito tiras para checarme la sangre”
  • “GLP1 prescription”

Compare Virta Health Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Keto Mojo
Keto Mojo Customer Service
Ketogenic com
Ketogenic com Customer Service
Keto Diet App
Keto Diet App Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Virta Health? What happened? What can we help you with?
Submit review Don't show this popup
Virta Health
Reviews Contacts Community