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Contact VirginPulse Customer Service

How to Reach a Person at VirginPulse

Verified Contact Information

Toll-Free Number:

  • 1-888-671-9395
Call Now
Send Message

Customer Service:

  • +6 139 536 8181
    Australia and New Zealand
  • +3 873 521 4100
    Bosnia and Herzegovina
  • +4 144 561 6998
    Switzerland
  • +44 845 873 9304
    UK, Ireland, Middle East and Africa

General Info:

  • 1-401-537-6300

Customer Service:

support@cafewell.com
CafeWell Platform
support@virginpulse.com
Member Inquiries

Legal:

privacyofficer@virginpulse.com
Privacy Inquiries
enquiry-asia@virginpulse.com
Asia
australia@virginpulse.com
Australia and New Zealand
bosnia@virginpulse.com
Bosnia and Herzegovina
enquiry-canada@virginpulse.com
Canada
consultantrelations@virginpulse.com
Consultant Inquiries
security@virginpulse.com
Security Reporting
enquiry-ch@virginpulse.com
Switzerland
ukenquiry@virginpulse.com
UK, Ireland, Middle East and Africa
compliance@virginpulse.com
Compliance and Ethics
press@virginpulse.com
Press Inquiries

VirginPulse Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular VirginPulse Phone Number
1 (888) 671-9395
Average Hold Time
00:00:22
Average Calls duration
4 minutes
Most Popular VirginPulse Email Address
support@virginpulse.com
VirginPulse Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact VirginPulse?

Most Popular Number:

(888) 671-9395
Total calls: 313 Issues resolved: 9 Last call: May 8, 2026

VirginPulse customer service is available at the toll-free helpline, 1-888-671-9395, to handle individual queries and concerns. People in Australia and New Zealand can use the number +6-139-536-8181 to call the business agent in their respective country. To contact VirginPulse support in Bosnia and Herzegovina, +3-873-521-4100 is the helpline. Citizens of Switzerland can call +4-144-561-6998 to resolve their issues and concerns during business hours. For customers in the UK, Ireland, Middle East, and Africa, +44-845-873-9304 is the contact number. The company has also published the number 1-401-537-6300 for customers seeking general information to contact. People expecting an efficient response must dial these helplines between 8:00 AM and 9:00 PM EST from Monday to Friday.

The company has published multiple email addresses to reach the agents at different branches. During office hours, people in Asia can write to enquiry-asia@virginpulse.com. For customers in Australia and New Zealand, the email address is australia@virginpulse.com. Citizens of Bosnia and Herzegovina can use the VirginPulse email, bosnia@virginpulse.com, to write to the respective agent. Those seeking to consult the company's CafeWell platform can email support@cafewell.com between working hours. VirginPulse support is available for consultant inquiries at consultantrelations@virginpulse.com.

For member inquiries, support@virginpulse.com is the email address. People seeking to report a security concern can use the email address security@virginpulse.com to contact the business agent. The email enquiry-ch@virginpulse.com is available for citizens of Switzerland to contact. Clients in the UK, Ireland, the Middle East, and Africa can email ukenquiry@virginpulse.com for information and assistance. For general information regarding compliance and ethics, write to VirginPulse customer service at compliance@virginpulse.com. People with privacy inquiries can use privacyofficer@virginpulse.com to relay their concerns to the relevant department. The email press@virginpulse.com is available for press inquiries.

Customers can download and install the VirginPulse app on their smart devices and use it to synchronize their daily activities. The application has an inbuilt activity tracker that helps monitor steps taken and sleep patterns. Using their VirginPulse login details also helps customers stay connected with Max Buzz for live chat Monday through Friday between 2:00 AM and 9:00 PM EST. To get necessary assistance from the support team, click More or your account icon on the main screen to send a direct request. After receiving the message, the company agent will contact you shortly.

PissedConsumer Club

Contact Information

VirginPulse Website:

VirginPulse Help Center:

Corporate Office Address:

Virgin Pulse, Inc.
75 Fountain St.
Providence, Rhode Island 02902
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 9:00pm (ET)


Other Locations:

Mortec Office Park, York Rd.

Leeds, West Yorkshire

LS15 4TA United Kingdom


Ground Fl., 100 Dorcas St.

Southbank, VIC 3006

Australia


181 Bay St., Ste 4400

Toronto, ON M5J 2T3

Canada

More contact details

Summary of VirginPulse Customer Service Calls

315 TOTAL
CALLS
04:25 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare VirginPulse Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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