Contact VirginPulse Customer Service
VirginPulse Phone Numbers and Emails
Toll-Free Number:
-
(888) 671-9395
Customer Service:
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+6 139 536 8181Australia and New Zealand
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+3 873 521 4100Bosnia and Herzegovina
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+4 144 561 6998Switzerland
VirginPulse Emails:
VirginPulse Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
VirginPulse Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call VirginPulse is 8886719395. 98% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 10 minutes.
People call VirginPulse mainly because of account, product/ service and cards.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
VirginPulse Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call VirginPulse is 8886719395. 98% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 10 minutes.
People call VirginPulse mainly because of account, product/ service and cards.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact VirginPulse is enquiry-asia@virginpulse.com. 33% of customers use this email address to address their issues and concerns.
Contact Information
VirginPulse Website:
VirginPulse Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 9:00pm (ET)
Other Locations:
Mortec Office Park, York Rd.
Leeds, West Yorkshire
LS15 4TA United Kingdom
Ground Fl., 100 Dorcas St.
Southbank, VIC 3006
Australia
181 Bay St., Ste 4400
Toronto, ON M5J 2T3
Canada
Summary of VirginPulse Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VirginPulse?
Account Question:
- “Account set up info”
- “Reset password”
- “Need help accessing my account”
Product/ Service Question:
- “Rewards aren't working”
- “Nothing works again, again, again”
- “Rewards not working”
Request for Information Question:
- “Need to reschedule my appointment”
- “Unable to setup security questions”
- “Questions about screenings”
Cards Question:
- “Unable to redeem my virtual Visa card”
- “My reward card”
- “I ordered My reward card and is missing”
Shipping and Delivery Question:
- “Did not receive my rewards visa card”
Staff Question:
- “Customer service”
- “To talk to customer service”
- “Call Kim up to call customer service”
Payments and Charges Question:
- “Billing”
Return/ Replace Question:
- “Return”
Website/ Application Question:
- “Cant get onto website”
Employment Question:
- “Job related”
Other Question:
- “Max buzz set up”
- “I have not had my dental exam yet it is July 22 and it has me as up to date”
- “Issue with health check form”
Compare VirginPulse To
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