Contact VirginPulse Customer Service
VirginPulse Phone Numbers and Emails
Toll-Free Number:
-
(888) 671-9395
Customer Service:
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+6 139 536 8181Australia and New Zealand
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+3 873 521 4100Bosnia and Herzegovina
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+4 144 561 6998Switzerland
VirginPulse Emails:
How to Contact VirginPulse?
Most Popular Number:
| Total calls: 295 | Issues resolved: 6 | Last call: Jun 30, 2025 |
VirginPulse Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
VirginPulse Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call VirginPulse is 8886719395. 99% of consumers used this number to address their issues and concerns.
The average hold time is more than 10 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as VirginPulse may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
VirginPulse Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call VirginPulse is 8886719395. 99% of consumers used this number to address their issues and concerns.
The average hold time is more than 10 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as VirginPulse may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call VirginPulse mainly because of account, request for information and product/ service.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact VirginPulse is support@virginpulse.com. 45% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
VirginPulse Website:
VirginPulse Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 9:00pm (ET)
Other Locations:
Mortec Office Park, York Rd.
Leeds, West Yorkshire
LS15 4TA United Kingdom
Ground Fl., 100 Dorcas St.
Southbank, VIC 3006
Australia
181 Bay St., Ste 4400
Toronto, ON M5J 2T3
Canada
VirginPulse Customer Service Reviews
-Not so good, Send the Max Go and repay the overpayment to my card. Thank you.
...
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The website would not work. I wanted to sign up for my Medicare rewards.
The customer service representative was very helpful and signed me up. I was very happy with her help.
Results were not what I expected. No more participation for me with Virgin pulsesmh just sad bad business
How Good is VirginPulse's Customer Service?
Summary of VirginPulse Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VirginPulse?
Account Question:
- “Rewards question”
- “Account locked”
- “No access to account”
Request for Information Question:
- “Request check”
- “Requesting check”
- “I need to ask about my points”
Cards Question:
- “Gift card”
- “Tracing my 310.00$ virtual card never received”
- “Waiting on a card”
Product/ Service Question:
- “Access to my acct”
- “Online purchase”
- “Can't get access to my rewards”
Shipping and Delivery Question:
- “I have not received my confirmation email for my very prepaid Mastercard. And I want to make sure the card is a physical card. Thank you.”
- “Missing order”
- “Tracking issues”
Return/ Replace Question:
- “Return merchandise”
- “Change email”
- “Change my imai”
Payments and Charges Question:
- “Charged twice for a purchase”
- “Biometric screening discount”
- “Maximum benefit discount”
Staff Question:
- “Call Kim up to call customer service”
- “To talk to customer service”
- “Customer service”
Website/ Application Question:
- “App”
- “Your web site is crap”
- “Cant get onto website”
Refund Question:
- “Refund”
- “Non smoking refund”
Activation/ Cancellation Question:
- “Cancel order”
Employment Question:
- “Job related”
Other Question:
- “Instructions”
- “No counting step”
- “Email”
Compare VirginPulse Customer Service To
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