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Contact Virginia Natural Gas Customer Service

Virginia Natural Gas Phone Numbers and Emails

Toll-Free Number:

  • (866) 229-3578
Call customer service
Send Message

Customer Service:

  • (877) 572-3342
    Leaks, Odor or Emergencies
  • (800) 552-7001
    Talk with someone before I dig

General Info:

  • (404) 584-4000

Media Contact:

  • (630) 388-3737
  • (331) 222-8716

Virginia Natural Gas Emails:

Media
vngcustomercare@aglresourses.com
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How to Contact Virginia Natural Gas Customer Service?

Most Popular Number:

(866) 229-3578
Total calls: 11 Last call: Apr 17, 2024
author avatar
PissedConsumer Reporter

Virginia Natural Gas customer service number is 1 866 229 3578. This telephone number serves to answer all general questions. In case of emergencies or leaks, call 1 877 572 3342, as this line works 24/7. To get advice before digging, you can reach technician specialists via the support number 800 552 7001.
Virginia Natural Gas customer service working hours are Monday through Friday from 7 a.m. to 7 p.m. The exception can be on some national holidays. During the weekend, you may find the FAQ section on the website and get some useful information. Contact Us button is on the right top of the site. Click on it to find beneficial facts and online services.

The Virginia Natural Gas email is G2VNGCustomerCare@southernco.com. This email address can be reached to answer all questions except possible leaks or natural gas emergencies. In this case, you have to call the special number 1 877 572 3342.
Virginia Natural Gas live chat is not working on the website. The website offers the whole list of gas contractors and the chance to find using ZIP code which gas suppliers are in your area.

Virginia Natural Gas address is 544 S. Independence Blvd, Virginia Beach, Virginia 23452, United States. This address can be used for reaching different departments of the company. Mass media use it for mailing and getting information about the company’s activity.
The offices of the company are in different states. To reach one in your location, check the address on the site of the company. The information about the possible Virginia Natural Gas contact office is in the Location section at the top of the main page.

Virginia Natural Gas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Virginia Natural Gas is 8662293578. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday and Sunday.

  • People call Virginia Natural Gas mainly because of staff, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Virginia Natural Gas Website:

Virginia Natural Gas Help Center:

Corporate Office Address:

Virginia Natural Gas
544 S. Independence Blvd
Virginia Beach, Virginia 23452
United States

Virginia Natural Gas Rating Based on 1 Review

Rating details

5.0
more details
Website
Diversity of Products or Services
Billing Practices
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Rating stats

Rating trend

Summary of Virginia Natural Gas Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virginia Natural Gas?

Payments and Charges Question:

  • “Bill payment arrangement”
  • “Bill”
  • “Payment”

Product/ Service Question:

  • “Reconnection”

Staff Question:

  • “New service”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “No hot water”
  • “Reconnecf”

Compare Virginia Natural Gas Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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