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Contact Virginia Mason Customer Service

Virginia Mason Phone Numbers and Emails

Toll-Free Number:

  • (888) 862-2737
Call customer service
Send Message

Customer Service:

  • (866) 832-6633
    Appointments
  • (206) 223-6881
    Appointments
  • (206) 223-6600
    Physician
  • (888) 825-3227

Billing:

  • (206) 223-6601
  • (800) 553-7803

Feedback:

  • (206) 344-7984
    Patient Relations
  • (800) 833-6384
    TTY
  • (206) 223-6616

Virginia Mason Emails:

Complaints/ Feedback
General Info
Jobs/ Career
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How to Contact Virginia Mason?

Most Popular Number:

(888) 862-2737
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PissedConsumer Reporter

The main Virginia Mason phone number is 888-825-3227. Use this line to contact a customer service specialist regarding helping to find a doctor you need to resolve your health issues. If you have billing questions, ask them at 1-800-553-7803 or 206-223-6601. Before calling, keep in mind that the company team is available during the following business hours: Monday through Thursday, from 8 a.m. to 5:30 p.m., and from 9 a.m. to 5 p.m. on Friday. Such a schedule is based on the GMT-4 time zone.

The Virginia Mason email address is vmmc.patient_relations_seattle@virginiamason.org. Use it to connect the customer service team regarding health services in writing. In the body of the letter, include as many details as possible to help the dedicated manager better understand what exactly answers to provide you. Emailing is a perfect option if you need detailed support with screenshots and other visual materials. It fits non-urgent matters, as letters are usually processed within 24–48 hours.

If you need to send legal documents or formal inquiries, use the following Virginia Mason address: Virginia Mason Medical Center 1100 Ninth Avenue, Seattle, Washington 98101, United States. Before sealing an envelope, ensure that you indicate the necessary data correctly. By choosing to use the mail as a way of communication, be ready to wait for a response longer than via email.

The Virginia Mason website provides online assistance on the “Contact” page, where you can go from the bottom menu. There, you’ll see clickable telephone numbers in the “Contact VMFH” block and after opening the “What if I have billing questions or concerns?” question of the “Frequently asked questions” block.

Virginia Mason Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    36% phone 64% email
  • The best email to contact Virginia Mason is vmmc.patient_relations_seattle@virginiamason.org. 86% of customers use this email address to address their issues and concerns.

  • The best phone number to call Virginia Mason is 8888622737. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Friday.

View full overview ›
PissedConsumer Club

Contact Information

Virginia Mason Website:

Virginia Mason Help Center:

Corporate Office Address:

Virginia Mason Medical Center
1100 Ninth Avenue
Seattle, Washington 98101
United States

Virginia Mason Rating Based on 6 Reviews

Rating details

1.9
more details
Product or Service Quality
Insurance Plans Acceptance
Location
Website

Rating stats

Rating trend

Summary of Virginia Mason Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virginia Mason?

Payments and Charges Question:

  • “Billing”
  • “Medical bills”

Staff Question:

  • “Very upset with scheduling, on hold for long lengths, rude, condescending repeatedly”

Website/ Application Question:

  • “Lito news said Amazon will be sponsoring a vaccination site across from the Amazon spears on Sunday and you must go to Your website to set up an appointment I can't find anything about it on your website”

Compare Virginia Mason Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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