Skip to content
Write review For Business
  • Login

Contact Virginia Lottery Customer Service

Virginia Lottery Phone Numbers and Emails

Toll-Free Number:

  • (800) 654-2500
    Retailer Support
Call customer service
Send Message

Customer Service:

  • (804) 692-7778
    Communications Department
  • (804) 692-7690
    Licensing Department
  • (804) 692-7220
    Lottery Security
  • (804) 692-7165
    Lottery's Gaming Licensing and Investigations Division
  • (804) 692-7185
    Voluntary Exclusion Program
  • (804) 692-7777

Headquarters:

  • (804) 692-7000

Legal:

  • (804) 420-9584

Virginia Lottery Emails:

Accessibility
Complaints/ Feedback
Customer Service
Communications Department, Gaming Licensing and Investigations Division, Investigations Manager, Lottery's Gaming Licensing and Investigations Division, Virginia Lottery Speakers, Voluntary Exclusion Program
General Info
Legal
Media
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Virginia Lottery?

Most Popular Number:

(800) 654-2500
Retailer Support
author avatar
PissedConsumer Reporter

Virginia Lottery phone number is 804-692-7777. If you need quick assistance, giving a call to the company is the best option. Alternatively, you can contact the Virginia Lottery customer service department via live chat, email or come to one of the local offices.
Virginia Lottery live chat is available Monday through Sunday from 8 am to 12 am ET. Local customer service offices are open Monday through Friday from 8.30 am to 5 pm ET.

While there is no Virginia Lottery email address for customer service assistance, you can submit your request via the website. To do that, click the “About Us” button in the upper right corner of the page and select the “Contact Us” option from the list. Scroll down the page and fill out the “Send an Email” form.
If you have an issue that needs to be addressed as soon as possible, consider calling the company or contacting Virginia Lottery customer service representatives via live chat.
If you are seeking personal assistance, visit one of the local customer support offices.

The company is headquartered in Harrisonburg, Virginia. Virginia Lottery address is 1790-26 E. Market Street, Harrisonburg, VA 22801. Office hours of operation are from 8.30 am until 5 pm ET. To contact the main office via phone, call 540- 433-7979.

Virginia Lottery main office is open from 8.30 am to 5 pm ET. The company also has numerous customer services offices throughout Virginia. The offices operate Monday through Friday from 8.30 am to 5 pm ET.
To check out the full list of Virginia Lottery addresses click the “About Us” button in the upper right corner of the page and scroll down the page until the “Customer Service Centers” section.

Virginia Lottery Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Virginia Lottery is 8006542500. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Saturday and Tuesday.

  • People call Virginia Lottery mainly because of request for information, account and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Virginia Lottery Website:

Virginia Lottery Help Center:

Corporate Office Address:

Virginia Lottery
600 E. Main Street
Richmond, Virginia 23219
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm


Live Chat Hours:

Monday - Sunday: 8:00am - 12:00am (ET)


Mailing Address:

Virginia Lottery Claims

P.O. Box 1254

Richmond, VA 23218-1254

More contact details

Fax:

+1 (804) 692-7102

Virginia Lottery Rating Based on 3 Reviews

Rating details

1.7
more details
Discounts and Special Offers
Customer service
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Virginia Lottery Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virginia Lottery?

Request for Information Question:

  • “Inquiry”
  • “About my Winnings”

Account Question:

  • “Cant log in”

Cards Question:

  • “Card issues”

Product/ Service Question:

  • “Error 220”

Other Question:

  • “Winning numbers”
  • “Money”

Compare Virginia Lottery Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

vtlottery
vtlottery Customer Service
Write a review
Do you have something to say about Virginia Lottery? What happened? What can we help you with?
Submit review Don't show this popup