Contact Virgin Wines Customer Service
Virgin Wines Phone Numbers and Emails
Toll-Free Number:
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(866) 426-0336
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(916) 445-1254
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(800) 952-5210
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(212) 751-2700
Virgin Wines Email:
Contact Information
Virgin Wines Help Center:
Corporate Office Address:
Other Info (opening hours):
Weekdays: 8am - 11pm ET
Sat/Sun: 8am - 8pm ET
*Closed Christmas and New Years
Summary of Virgin Wines Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Virgin Wines?
Activation/ Cancellation Question:
- “Wish to cancel my monthly fee of £25”
Refund Question:
- “Today £115.87 taken from my bank ,I did not ask for wines please refund my money”
About
, , , ,
Virgin Wines was launched in 2000 when Virgin bought into the business. The company was sold to Direct Wines in 2005, although the Virgin brand and distinctive positioning were very much retained. Virgin Wines is based in Norwich, United Kingdom. The company prides itself on its innovative mould breaking wines and its wine buyers scour the world for the best quality wines available. The majority of these are from small, undiscovered winemakers. The website of the company aims to help customers who love wine but dont know much about it. Key features include personalized wine recommendations, the Virgin Wines' Discovery Wine Club and JustReds Wine Club, the Virgin Wines WineBank which rewards customers with WineInterest and an online Wine Auction. Since 2010 Virgin Wines has also been operating in the USA.

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