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Contact Virgin Voyages Customer Service

Virgin Voyages Phone Numbers and Emails

Toll-Free Number:

  • (888) 386-4450
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • (954) 488-2955
  • (954) 361-9500
  • +61 180 049 1708
    Australia
  • +44 203 003 4919
    United Kingdom

Virgin Voyages Emails:

Customer Service
Description Charters and Incentives
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Virgin Voyages?

Most Popular Number:

(888) 386-4450
Privacy Inquiries
Total calls: 32 Issue resolved: 1 Last call: Jul 1, 2024

Virgin Voyages customer service phone number for American and Canadian clients is 954 488 2955. Virgin Voyages customer service hours are Monday through Friday from 8 a.m. to 9 p.m. EST and on weekends from 9 a.m. to 6 p.m. EST. To get in touch with the customer care department in the UK, call 44 203 003 4919. The support number operates Monday through Friday from 10 a.m. to 10 p.m. LT. On weekends the specialists are available from 11 a.m. to 10 p.m. LT. Australian and New Zealand managers are accessible via the telephone number 61 1800 491 708 Monday through Friday from 9 a.m. to 5 p.m. ST.

Virgin Voyages email is accessibility@virginvoyages.com. This email address you should use to get information about the availability of services and booking tickets. To solve issues related to the rendered services, make the exchange of something, you have to submit the ticket on the Virgin Voyages website. Open the platform, scroll down and press the Conta Us section to find the form.

Virgin Voyages address of headquarters is 1000 South Pine Island Road, Suite 600
Plantation, Florida 33324 United States. You can use the corporate office address for mailing. The period for the answer can take up to several weeks. Virgin Voyages headquarters address places key departments of the company.

The Virgin Voyages live chat is available on the right-hand side of the page. Click on the icon to launch the online chat. Indicate your name and contact information to start chatting with the AI bot.

You can open the Contact Us section of the Virgin Voyages website and find the online contact form. Provide your name, and contact information, describe the questions and other details. Submit the ticket and the Virgin Voyages customer service will call you after the request processing.

Virgin Voyages Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    62% phone 38% email
  • The best phone number to call Virgin Voyages is 8883864450. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday.

  • Be prepared for the call as Virgin Voyages may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Virgin Voyages Website:

Virgin Voyages Help Center:

Corporate Office Address:

Virgin Cruises Intermediate Limited
1000 South Pine Island Road, Suite 600
Plantation, Florida 33324
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 9:00pm

Saturday - Sunday: 9:00am - 6:00pm

More contact details

Virgin Voyages Rating Based on 5 Reviews

Rating details

2.6
more details
Exchange, Refund and Cancellation Policy
Website
Additional Fees
Product or Service Quality

Rating stats

Rating trend

Summary of Virgin Voyages Customer Service Calls

52 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virgin Voyages?

Request for Information Question:

  • “Help with check in”
  • “Questions about upcoming cruise”
  • “Help with booking”

Website/ Application Question:

  • “I am trying to book an on shore excursion and the site keeps freezing”
  • “Website link broken / technical support”

Payments and Charges Question:

  • “I was charged the wrong amount on my credit card”
  • “Payment”

Account Question:

  • “Disputing account”

Employment Question:

  • “Employment”

Activation/ Cancellation Question:

  • “Virgin cancelled our cruise”

Product/ Service Question:

  • “To book a trip in june”

Staff Question:

  • “Customer service”

Other Question:

  • “Can't find my shore excursion in Santorini”
  • “Im trying to do rome tour today. W friends, rhey put me on wrong bus”
  • “About the cruise booking”

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