Contact Virgin Voyages Customer Service
Virgin Voyages Phone Numbers and Emails
Toll-Free Number:
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(888) 386-4450Privacy Inquiries
Customer Service:
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(954) 488-2955
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(954) 361-9500
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+61 180 049 1708Australia
Virgin Voyages Emails:
How to Contact Virgin Voyages?
Most Popular Number:
| Total calls: 57 | Issue resolved: 1 | Last call: May 13, 2025 |
Virgin Voyages Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Virgin Voyages Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Virgin Voyages is 8883864450. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Virgin Voyages may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Virgin Voyages Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Virgin Voyages is 8883864450. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Virgin Voyages may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
People call Virgin Voyages mainly because of request for information, product/ service, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Virgin Voyages is help@virginvoyages.com. 58% of customers use this email address to address their issues and concerns.
Contact Information
Virgin Voyages Website:
Virgin Voyages Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 9:00pm
Saturday - Sunday: 9:00am - 6:00pm
Summary of Virgin Voyages Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Virgin Voyages?
Request for Information Question:
- “To talk to someone that can help”
- “I need to contact a loved one urgently.”
- “Reservation updates”
Product/ Service Question:
- “Complaint”
- “To book a cruise”
- “Booking issue”
Payments and Charges Question:
- “I am a pissed consumer - virgin is making charges to my account and adding charges and won't rescind”
- “To see if you give airline employee discounts”
- “I was charged the wrong amount on my credit card”
Employment Question:
- “Job offer enquiry”
- “Employment”
Activation/ Cancellation Question:
- “Cancelled tours for no reason”
- “Virgin cancelled our cruise”
Website/ Application Question:
- “I am trying to book an on shore excursion and the site keeps freezing”
- “Website link broken / technical support”
Shipping and Delivery Question:
- “My son is trying to apply for Uplift. He is trying to get the lining sent to his e-mail”
Account Question:
- “Disputing account”
Staff Question:
- “Customer service”
Other Question:
- “Embarking times”
- “Dining”
- “Disembarking”
Compare Virgin Voyages Customer Service To
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