2 comments
Not resolved

Update by user Mar 16, 2013

virgin.mobile.said.to send.me a check on.11 Feb and it would take 10 days maximum. now its more than a month and I have got it. how could u beliebe this filthy company?

Update by user Mar 16, 2013

virgin.mobile.said.to send.me a check on.11 Feb and it would take 10 days maximum. now its more than a month and I have got it. how could u beliebe this filthy company?

Update by user Feb 13, 2013

Sparky,

I was using supertab and on 10th February, 347.86 dollars has been deducted from my checking account!!!I have 263 dollars outstanding fees from supertab, so plus taxes it's around 290 dollars! It's that around 50 dollars they overcharged me as they gave me a 30 days cancellation punishment! But I called on November 25 already to cancel my service which is on 25 December! I called many times to confirm that! but I've still got charge for 50 dollars for the days 26th Dec to 24 January 2013.

I'm a responsible customer. every sentence I wrote here is true. I don't ***!

watch your mouth

Original review posted by user Feb 13, 2013

I have called virgin mobile at least four times to cancel my service and confirm there is no extra charge nor punishment (as I did call 30 days before to cancel my service)after confirming that I don't need to pay for extra and they would send me the right bill again and again, frustratingly I still got overcharged with 50 dollars.a supervisor called christian promised to call me back on the day but never.emailed to executives but has never got the answer.virgin mobile has also changed my e bill to paper bill so I got charge for 2 dollars plus taxes three times without my consent!!!!!!!!!!such a hideous mobile service should never trust and will never ever go back to that *** no more in my lifeeeeeeeeeeeeeee

Review #384052 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / $60
Preferred solution Not specified

Had an Experience with Virgin Mobile?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
nate
Reston, Virginia, United States #642003
vm used to have contract also.

Sparky
#608492
Della817, That makes no sense. Virgin Mobile is No Contract. You Pre-pay for the service, which means they Do Not bill anyone because you already paid for it. If you don't pay you don't talk.

You May Also Like

"Katie Lee Complaint: I know I am not the only one but can you please get her off all TV shows on Food Network. She is the worst person to..." Read more
"One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple play with 75/75 internet, HD preferred..." Read more
"They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly..." Read more
"So here it is 1am, I'm still up watching netflix, while also downloading app updates, computer updates, and downloading iTunes music. I wake up the next morning and here..." Read more
"This man is a sexual predator he known to take women rob them and leave them helpless sometimes takes to another town. He preys on young singles mothers usually in..." Read more
"We started the process by in Aug 2016. They had a lot of turnover and 1 GC was fired and the other quit. The new GC refused to meet with..." Read more
"I went thru the enrollment process, wanting to be insured for 2016. Unfortunately, because of my financial situation, I was unable to make my first or any other premium payment..." Read more
"I found a piece of long finger nail in my steak I'm so disappointed knowing that they don't wear gloves and that am eating food from a fast food restaurant..." Read more