Contact Virgin Media Business Customer Service

Virgin Media Business email address for inquiries about BACS payments is bacspayments@virginmedia.co.uk. Do you have wholesale inquiries? Send them to wholsalebd@virginmedia.co.uk to get in touch with the sales department. If you need to email the business support team, send a message to expansionenquiries@virginmedia.co.uk.
If you have faced fraud, please make sure to immediately send a report to investigations@virginmedia.co.uk.

The company’s head office is located in the UK. Virgin Media Business address is 500 Brook Drive, Reading, Berkshire RG2 6UU, United Kingdom. You can schedule an in-office appointment to meet a company representative and discuss all your inquiries in person. If you have complaints about the company, forward them to Communications House, 1 Chippingham Street, Sheffield, S9 3SE.

Virgin Media Business support as well as the sales team department operates Monday through Friday from 8 am to 6 pm. If you have questions about installation and need to connect with an order manager, contact the company on weekdays from 9 am to 5 pm. Please note that the support services are not available during bank holidays.

For more convenience, consumers can address their inquiries via the Virgin Media Business live chat. To start the conversation with a live agent please go to the “Contact Us” page and press the “Message Us” button on the right side of the screen. Virgin Media Business live chat is AI-assisted, so customers can easily find the answers to the most widespread questions.