Contact Virgin Holidays Customer Service

Like the Virgin customer care numbers, the company has published multiple email addresses to contact their agent for inquiries. The email address specified for queries related to accounting and billing is accounts@virginholidays.com. To share complaints and feedback, call using the published Virgin Holidays telephone number or write to feedback.backhome@virginholidays.com. Customers can also use feedback@virginholidays.com to email Virgin customer services for similar purposes. For legal inquiries, data.protection@virginholidays.com is the email to use.
Virgin Holidays customer service is available at four official email addresses to handle individual queries and concerns. The email address special.assistance@virginholidays.com is specified for contacting the special assistance department. Virgin customer service email special_assistance@fly.virgin.com can also connect you to the same department for assistance. People who want to update their personal information can seek help from the respective department by writing to updatecustomerdetails@virginholidays.com. You can also use the relevant Virgin customer service telephone number or the email address groups@virginholidays.com for the same purpose.
People who want to contact their media department for marketing-related issues and inquiries can use the email address updatecustomer.detail@virginholidays.com to write their queries and concerns to the respective agent. For press-related inquiries, press.office@fly.virgin.com is the published email address. Lastly, people who want to contact the business customer service for issues related to sales and reservations can use the email groups@virginholidays.com to write to the respective agent.

The company headquarters, Virgin Atlantic Holidays Ltd., is at The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF, United Kingdom. Visiting this address in person is recommended for queries about travel, reservations, group bookings, resorts, seating, awards, and car hires. You can also use mailing or in-person visitation as an alternative to dialling the Virgin Holidays contact telephone number to share feedback and suggestions with the company representative. Visiting the corporate office is recommended if the issue is too critical to be resolved online. Individuals with general inquiries can use the Virgin customer care number to call the company agent.

Virgin Holidays has introduced a web messaging service on its official website. To benefit from that, visit their website and click the Chat to Us button on the bottom right corner of the homepage. That will direct you to a chat with the support team and an FAQ page containing information for all the common issues customers might face. For general inquiries, consult the FAQs for self-help. If the query is more specific, discuss it with the customer care team via the Virgin Holidays live chat to get an effective solution. You can also download their app for convenience.