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Virgin Group Phone Numbers and Emails

Customer Service:

  • +44 989 201 5729
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How to Contact Virgin Group Customer Service?

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PissedConsumer Reporter
How to Contact Virgin Group Customer Service?

The Virgin Group phone number to contact the customer service team is +44-989-201-5729. You can call this helpline for general information about the company and its services. The same number can be used to discuss payment-related matters. The professional customer care advisors are ready to answer your questions and help you solve your issues within Virgin Group hours: Monday through Friday from 8 a.m. to 9 p.m., Saturday between 8 a.m. and 8 p.m., and Sunday from 8 a.m. to 6 p.m. local time. If you have difficulties accessing or navigating the website, you can report the problem to customer support and request assistance at this phone number.

The Virgin Group email for customer service inquiries is contactus@virgin.com. You can request additional information about the company’s services using this address. You can also send your questions, concerns, complaints, and compliments to this email, and the customer care agent will get in touch with you to provide information or offer ways to resolve the issue as soon as they study your request. You can also reach the Virgin Group Help Center for assistance and tech support at membersupport@virgin.com. If you have questions regarding the Privacy Policy, email them to dpo@virgin.com. You can also contact the Data Protection Officer at red.dpo@virgin.com. The Media Relations Team is available at press@virgin.com.

The Virgin Group headquarters is located at The Battleship Building, 179 Harrow Road, London, England W2 6NB, United Kingdom. To contact the company’s official representatives by mail, write to Virgin Management Ltd, 66 Porchester Road, London, W2 6ET, United Kingdom. You can send official correspondence and documentation to this office. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this Virgin Group address. You will get a response from the customer care representatives after they find a solution to your issue. If you have questions regarding the Privacy Policy, mail them to the Data Protection Officer at the company’s corporate office.

You can visit the Virgin Group website whenever you need to reach customer service. Scroll the homepage and click the Contact Virgin link in the bottom left corner. Click the Email Virgin button to send a message with your questions or concerns to the Help Center team. If it is more comfortable for you to communicate via social media, click the preferred platform’s icon on the Contact Us page to send a direct message. You can also report a scam, send a Data Protection request, or sign up for a newsletter by clicking the corresponding button at the bottom of the page and completing the online form.

Virgin Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Virgin Group is 449892015729.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Monday.

  • People call Virgin Group mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Virgin Group Website:

Virgin Group Help Center:

Corporate Office Address:

Virgin Red Limited
The Battleship Building, 179 Harrow Road
London, England W2 6NB
United Kingdom

Other Info (opening hours):

Other Location:

66 Porchester Road

London W2 6ET

United Kingdom

More contact details

Virgin Group Rating Based on 1 Reviews

Rating details

1.0
more details
Product or Service Quality
Additional Fees
Value for money
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Rating stats

Rating trend

Summary of Virgin Group Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virgin Group?

Product/ Service Question:

  • “Buying miles on virgin red”

Shipping and Delivery Question:

  • “Order not arrived”

Request for Information Question:

  • “Update information”

Other Question:

  • “Points issue”
  • “Hdnrn”

Compare Virgin Group Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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