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Contact Virgin Casino Customer Service

Virgin Casino Phone Numbers and Emails

Toll-Free Number:

  • (844) 737-7615
Call customer service
Send Message

Emergency/ Hotline:

  • (800) 426-2537

Virgin Casino Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
copyright@gamesysus.com
Copyright Infringement Inquiries
Is this your business?

Virgin Casino Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Virgin Casino is 8447377615. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Wednesday.

  • People call Virgin Casino mainly because of account, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Virgin Casino Website:

Virgin Casino Help Center:

Corporate Office Address:

Premier Entertainment AC, LLC dba Bally’s Atlantic City Casino Resort
1900 Pacific Avenue
Atlantic City, New Jersey 08401
United States

Other Info (opening hours):

Mailing Address:

Gamesys U.S. LLC

P.O. Box 403, Jersey City,

New Jersey 07302

More contact details

Virgin Casino Rating Based on 11 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Value for money
Discounts and Special Offers

Rating stats

Rating trend

How Good is Virgin Casino's Customer Service?

Charles B Ugm
Charles B Ugm
Feels Disappointed | Apr 30, 2024

Locked out of my account and no response

Read full quote
Manhal N
Manhal N
Feels Disappointed | Apr 05, 2024

Call me 248802****

Read full quote

Summary of Virgin Casino Customer Service Calls

125 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virgin Casino?

Account Question:

  • “Account blicked”
  • “Unlock my account”
  • “Account”

Product/ Service Question:

  • “Error on deposit”
  • “Can’t withdraw”
  • “Withdrawal”

Request for Information Question:

  • “2fa verification”
  • “Update phone number”
  • “Need help changing my phone number on my account”

Payments and Charges Question:

  • “Can not deposit”
  • “Cash payment not honored”

Return/ Replace Question:

  • “Phone number changed”
  • “Need to change my phone number on my account”

Shipping and Delivery Question:

  • “Why I didn't receive my bonus Friday”
  • “Because I haven't received my proper bonuses”

Other Question:

  • “Win loss”
  • “Robbed of f my money”
  • “Staycation”

Compare Virgin Casino Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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