Virgin Casino Phone Numbers and Emails

Toll-Free Number:

  • (844) 737-7615
Send Message

Emergency/ Hotline:

  • (800) 426-2537

Virgin Casino Emails:

Customer Service
Copyright Infringement Inquiries, Privacy Inquiries
Press Inquiries
Is this your business?

Virgin Casino Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Virgin Casino is 8447377615. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Wednesday.

  • People call Virgin Casino mainly because of account, product/ service and request for information.

View full overview ›
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Contact Information

Virgin Casino Website:

Virgin Casino Help Center:

Corporate Office Address:

Premier Entertainment AC, LLC dba Bally’s Atlantic City Casino Resort
1900 Pacific Avenue
Atlantic City, New Jersey 08401
United States

Other Info (opening hours):

Mailing Address:

Gamesys U.S. LLC

P.O. Box 403, Jersey City,

New Jersey 07302

More contact details

Virgin Casino Rating Based on 8 Reviews

Rating details

more details
Customer service
Privacy and Data Security
Product or Service Quality

Rating stats

Rating trend

How Good is Virgin Casino's Customer Service?

Charles B Ugm
Charles B Ugm
Feels Disappointed | Apr 30, 2024

Locked out of my account and no response

Read full quote
Manhal N
Manhal N
Feels Disappointed | Apr 05, 2024

Call me 248802****

Read full quote

Summary of Virgin Casino Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virgin Casino?

Account Question:

  • “Log in issues”
  • “My account”
  • “Remove all crads thats linked to my account”

Product/ Service Question:

  • “Withdrawal issue”
  • “Not working”
  • “Withdrawals not working different state”

Request for Information Question:

  • “Need help changing my phone number on my account”
  • “Verification”
  • “I'm not getting my verification code for my game”

Payments and Charges Question:

  • “Can not deposit”
  • “Cash payment not honored”

Shipping and Delivery Question:

  • “Why I didn't receive my bonus Friday”
  • “Because I haven't received my proper bonuses”

Return/ Replace Question:

  • “Need to change my phone number on my account”

Other Question:

  • “Phone number changed”
  • “Update phone number”
  • “Do u give freeplay for your birthday”

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