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Contact Virgin Casino Customer Service

Virgin Casino Phone Numbers and Emails

Toll-Free Number:

  • (844) 737-7615
Call customer service
Send Message

Virgin Casino Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
copyright@gamesysus.com
Copyright Infringement Inquiries

Virgin Casino Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Virgin Casino is (844) 737-7615.

  • The longest wait times are on Sunday, while the shortest are on Wednesday.

  • People call Virgin Casino mainly because of account, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Virgin Casino Website:

Virgin Casino Help Center:

Corporate Office Address:

Premier Entertainment AC, LLC dba Bally’s Atlantic City Casino Resort
1900 Pacific Avenue
Atlantic City, New Jersey 08401
United States

Other Info (opening hours):

Mailing Address:

Gamesys U.S. LLC

P.O. Box 403, Jersey City,

New Jersey 07302

More contact details

Virgin Casino Rating Based on 8 Reviews

Rating details

1.4
more details
Customer service
Value for money
Privacy and Data Security
Website

Rating stats

Rating trend

How Good is Virgin Casino's Customer Service?

Charles B Ugm
Charles B Ugm
Feels Disappointed | Apr 30, 2024

Locked out of my account and no response

Read full quote
Manhal N
Manhal N
Feels Disappointed | Apr 05, 2024

Call me 248802****

Read full quote

Summary of Virgin Casino Customer Service Calls

135 TOTAL
CALLS
01:40 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Virgin Casino?

Account Question:

  • “Can't log into my account”
  • “I forgot my login and my password”
  • “This is my other email, I cannot log in with it’s not working”

Product/ Service Question:

  • “Trouble withdrawing”
  • “Error on deposit”
  • “Can’t withdraw”

Request for Information Question:

  • “Update”
  • “Is customer support”
  • “2fa verification”

Payments and Charges Question:

  • “Can not deposit”
  • “Cash payment not honored”

Return/ Replace Question:

  • “Phone number changed”
  • “Need to change my phone number on my account”

Shipping and Delivery Question:

  • “Why I didn't receive my bonus Friday”
  • “Because I haven't received my proper bonuses”

Other Question:

  • “Promotions”
  • “Win loss”
  • “Robbed of f my money”

Compare Virgin Casino Customer Service To

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