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Contact Vio Bank Customer Service

Vio Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 999-9170
Call customer service

Customer Service:

  • (405) 840-0862
    Payable on Death
  • (866) 222-5774
    TDD

Vio Bank Email:

Customer Service
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How to Contact Vio Bank?

Most Popular Number:

(888) 999-9170
Total calls: 21 Last call: Jan 30, 2025
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PissedConsumer Reporter

The VIO Bank customer service team operates at the following phone number: 888-999-9170. This line provides access to automated assistance 24/7, catering to basic inquiries or account-related information. The TDD line for the hearing impaired is available at 866-222-5774. If you have completed one of the forms on the official company website, return it by Fax. For this, use the following VIO Bank contact: 405-840-0862.

If your concern doesn’t require immediate attention and urgent resolution, reach VIO Bank in writing by sending a letter to the following email: customerservice@viobank.com. Such a way of communication is perfect if you need to explain your matter in detail by attaching screenshots. To receive a quick response from the VIO Bank customer service manager without delay, indicate as many details as possible in your email.

The Vio Bank headquarters is located at 501 N.W. Grand Boulevard, Oklahoma City, Oklahoma 73118, United States. This central hub functions for executive and administrative operations. If you have inquiries related to account management or customer service that require physical viewing, direct them to the following Vio Bank mailing address: P.O. Box 76149, Oklahoma City, OK 73147. Always double-check needed documents or details before mailing to ensure faster processing.

The VIO Bank customer service specialists operate during the following business hours: Monday through Friday from 7 a.m. to 9 p.m., from 8 a.m. to 6 p.m. on Saturday, and Sunday noon from 4 p.m. Such a schedule is based on the CT time zone.

The ability to contact the VIO Bank specialist via the official company website is available on the “Contact Us” page. To go to it in one click, follow “Contact Us” at the bottom menu. On the appropriate page, you’ll find multiple options, including a contact form for a description of your inquiry in detail, a clickable support number for live communication, and a direct callback request feature, allowing you to specify your preferred time for a customer service representative to call.

Vio Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Vio Bank is 8889999170. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 15 seconds.

  • People call Vio Bank mainly because of refund, request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

Vio Bank Website:

Vio Bank Help Center:

Corporate Office Address:

Vio Bank
501 N.W. Grand Boulevard
Oklahoma City, Oklahoma 73118
United States

Other Info (opening hours):

Mailing Address:

P. O. Box 76149

Oklahoma City, OK 73147

More contact details

Vio Bank Rating Based on 2 Reviews

Rating details

4.1
more details
Additional Fees
Location
Diversity of Products or Services
Discounts and Special Offers

Rating stats

Rating trend

Summary of Vio Bank Customer Service Calls

27 TOTAL
CALLS
00:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vio Bank?

Refund Question:

  • “Refund”
  • “Need refund”

Request for Information Question:

  • “Have a question”
  • “Inquiry regarding my account limit”
  • “Information”

Account Question:

  • “Funds transfer to my VIO account.”
  • “Want a high yield savings account”

Activation/ Cancellation Question:

  • “Cancel transaction”
  • “Cancel reservation”

Shipping and Delivery Question:

  • “Wrong hotel location”

Cards Question:

  • “Physical card”
  • “Virtual credit card not working”

Staff Question:

  • “Customer service”

Product/ Service Question:

  • “Room reserved error”

Payments and Charges Question:

  • “Transaction query”

Return/ Replace Question:

  • “I need to change check in date”

Other Question:

  • “I need to register my plate number”
  • “Personal”
  • “Can't find room or hotel”

Compare Vio Bank Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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