Vinyl Works Phone Numbers and Emails

Toll-Free Number:

  • (877) 846-9595
    North America

Customer Service:

  • +1 905 834 5666
  • +1 905 353 8008 ext 4

Vinyl Works Emails:

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Contact Information

Vinyl Works Website:

Vinyl Works Help Center:

Corporate Office Address:

VinylWorks Canada
5900 Thorold Stone Rd.
Niagara Falls, Ontario L2J 1A2


+1 (877) 846-9501

Vinyl Works Rating Based on 5 Reviews

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Summary of Vinyl Works Customer Service Calls

00:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vinyl Works?

Request for Information Question:

  • “Looking for added accessories for a pool ladder”
  • “Help with pool ladder”
  • “Tried to place an order the other day checking on to see if it went through I got no info back”

Product/ Service Question:

  • “Missing top platform on my deluxe entry system model AF”
  • “Warranty”
  • “Broken pieces”

Shipping and Delivery Question:

  • “Shipping status update”
  • “Missing hardware from delivery”
  • “Sizing”

Return/ Replace Question:

  • “Ladder can't find replacement part for extension a frame ladder”
  • “Replacement parts”

Other Question:

  • “Need pair of rear deck flanges for ladder model number IN-24”
  • “Missing parts”
  • “Screws missing in my pool ladder”



Vinyl Works specializes in manufacturing products and accessories for pools. The company produces and offers pool owners a full line of above ground swimming pool appliances, such as pool stairs, pool decks, pool ladders, pool steps, different entry systems, pool fencing, pool enclosures and so much more. On its website you can also observe a complete assortment of variously styled spa-utility steps with different colors to choose from. In addition to that Vinyl Works’ clients can order replacement parts for their pool accessories if they need them. The company doesn’t sell its products directly to private customers, buy they are available via its numerous dealers.

Vinyl Works reviews and complaints

Vinyl Works is ranked 156 out of 1314 in Construction and Repair category

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