Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I got roped in at Birmingham bull ring by these vine Vera sale pitch . They Sat me down applied the products to my face an I was amazed at the difference as I have acne scars an lines an I was amazed at how it had all disappeared I got told that the guy was the worlds top skin specialist an he would call me on a Sunday an go through all the treatments step by step on the phone an I would be give free facial treatments at one of there clinics.

(Which never happened.) An if I use the creams regularly all my scaring will disappear. I had to buy the creams as I have always been conscious of my scaring price starting at £1200 for 3 products I couldn't afford that I told them . all of a sudden I can give u a staff discount but please don't tell anyone I will give it u for £650 but only today so I brought these 3 products excited thinking no more scars on my face . I have tried these products several times they don't do nothing to what they did at the sales pitch the lines and scaring do not disappear .

I feel so disappointed and ripped off £650.00 all for sh.. basically

Product or Service Mentioned: Vine Vera Serum.

Reason of review: Not as described/ advertised.

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I nearly got sold vine Vera in Birmingham bullring. The product was £700.

Then he could give ITV to me for £300 today only.

Then £150. He is loosing money but he doesn’t care he said.


I had same experience here is Chicago area.