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Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
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No receipt from purchase; (which I have to take some accountability for! Went to return the products next morning within 24 hours and was informed no returns.

Got my credit card statement following month and was charged $668.00. Disputed the transaction. When I disputed it, they sent me two copies of my charge papers that I had signed, it stated on one receipt that I got with my disputed statement saying I had signed for it and one slip stated fourteen days to return. Other slip stated had to be done within 24 hours.

Which I had tried! I had returned to them the next morning within twelve hours. Refused to let me return products. Tried to contact company and did not hear from anyone, FRAUD.

When I did receive receipts one said twenty four hours to return and the other receipt states fourteen days. I was not working and couldn’t even afford groceries.

Reported to better business bureau. Stay away from this company.

Product or Service Mentioned: Vine Vera Peeling Gel.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

Vine Vera Cons: Poor return policy, Price and return policy that was made up.

  • Bad Customer Experience
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