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Contact Village Bank Customer Service

Village Bank Phone Numbers and Emails

Toll-Free Number:

  • (866) 806-9306
    Toll-Free
Call customer service
Send Message

Customer Service:

  • (866) 552-8855
    Commercial Credit Cards
  • (800) 558-3424
    Consumer Credit Cards
  • (804) 419-8919

General Info:

  • (804) 897-3900

Loan Servicing:

  • (804) 419-8906

Lost Or Stolen Debit Cards:

  • (800) 472-3272
    After hours

Mortgage:

  • (804) 330-9800

Village Express:

  • (804) 897-4300
    Local
  • (877) 791-2513
    Toll Free

Village Bank Emails:

Customer Service
Media
Marketing Inquiries
Is this your business?

How to Contact Village Bank?

Most Popular Number:

(866) 806-9306
Toll-Free
author avatar
PissedConsumer Reporter

Village Bank has several contact options, including toll-free numbers, email addresses, and online resources for customers to reach support lines. One such Village Bank phone number for all types of inquiries is 1-866-806-9306. This offers assistance to customers with banking concerns or complaints. Another way to reach Village Bank customer service via a toll-free line is 1-866-552-8855. For further inquiries, dedicated numbers have been allocated for specific bank-related assistance from Village Bank. Commercial credit card inquiries can be directed to 1-800-558-3424, while inquiries on consumer credit cards can be done through 1-804-419-8919. The Line for general information regarding various banking services is a number 1-804-897-3900.

General customer service inquiries are directed to the Village Bank email at villagecustomercare@villagebank.com. Likewise, marketing or media inquiries will be sent to marketing@villagebank.com. Customers could also send mail to the corporate P.O. Box at Village Bank P.O. Box 330 13319 Midlothian Turnpike Midlothian, Virginia 23113, USA.

The Village Bank's hours of operation will depend on the type of service, such as that above, where the Member Care Team is available Monday through Thursday from 8:30 AM to 5:00 PM and Friday from 8:30 AM to 6 PM. On Saturday, the timing lies between 9 AM and 12 PM. On the other hand, Village Express telephone banking is available 24/7, allowing customers to check balances, transfer money, and manage accounts.

Users can contact the Village Bank website by clicking "Contact Us." This page lists published phone numbers, email addresses, and mailing addresses and has a self-help FAQs section. Customers are assured of the various support avenues Village Bank offers through all possible means of contact—phone, email, mail, or online resources.

PissedConsumer Club

Contact Information

Village Bank Website:

Village Bank Help Center:

Corporate Office Address:

Village Bank
P.O. Box 330 13319 Midlothian Turnpike
Midlothian, Virginia 23113
United States

Fax:

1(804) 897-9043

Summary of Village Bank Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Village Bank?

Cards Question:

  • “Decline card”
  • “Lost card”

Activation/ Cancellation Question:

  • “Need to cancel a payment”

About

Summary

Village Bank has opened its first department in 1999 in Richmond area. It provides different financial services, including loans of many kinds, mortgages, business and personal banking, as well as investment options. The company’s personal clients can enjoy such features as online banking, online billpay demonstration and personal credit card services. A full range of reward options that Village Bank offers makes it easy to choose and apply for a credit card that meets your specific needs.
The company’s policy is creating a place where the power of friendship and working together for a common goal is the main thing that its clients feel.

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