Contact Viking Customer Service

If you prefer written support, connect with the Viking customer service team by sending your questions or inquiries to tellus@viking.com. This channel of communication covers most travel-related matters and general inquiries. For privacy policy inquiries, use the following Viking email address: privacy.request@viking.com. To receive a meaningful resolution, be sure to add a brief description of your matter in the body of the email.

The main Viking office is located in the United States at 5700 Canoga Avenue, Suite 200, Woodland Hills, California 91367. This facility serves as the central hub for customer support and other departments. If you are planning an in-person visit, be sure to contact the central office ahead of time to schedule your meeting and agree on key points that must be included in future conversations.

Viking help is provided 7 days a week from 5 a.m. to 7 p.m. These hours are indicated taking into account the Pacific time zone. As they may change over time, we recommend that you clarify the schedule on the “Contact us” page of the official company’s website. Regarding written support, be ready to wait for a response within 24–48 hours, as applications sent via email are usually processed more slowly than calls.

Viking support is provided online. You can use one of the available digital options. One of them is live communication by phone. To access this feature, click on the “Tap to call” red button on the “Contact us” page of the Viking website. On the same page, you can also fill out a contact form. This option is designed to clarify your inquiry and provide more detail. Additionally, you can contact Viking via social media. To go to the appropriate platform immediately, click on the icon in the bottom menu.