Viking Bags customer service handles user concerns via a toll-free number, 1-888-208-1949. This helpline is active for all purposes, from seeking general information about the company to relaying your queries, complaints, and feedback. Clients can also initiate a live chat with the agent for similar purposes. To do so, click the relevant option on the company website's homepage between business hours.
The company does not have a published email address. However, users can reach the agents via other alternatives depending on the nature of their issue. Those with general and urgent concerns can call the Viking Bags phone number or initiate a chat with the agents between working hours. Another option is to visit the company website and click Contact Us on the homepage to access an online form for consultation. Once there, fill out all the required fields, providing your name, email, subject of concern, phone number, order number, and other details. After completing the form, click Submit so Viking Bags customer service can review the request and respond efficiently.
The Viking Bags headquarters is in the United States at 391 Thor Place, Brea, California 92821. Customers can visit the corporate office for better assistance with complex and sensitive issues. When doing so, book an appointment in the relevant department over the phone beforehand. Those unable to arrive in person can send a letter to the Viking Bags address to ensure a safe relay of their concerns without the risk of confidentiality violations. However, that can be time-consuming and is not recommended for urgent matters.
Viking Bags customer service is available in the company stores Monday through Friday between 7:30 AM and 5:00 PM PST. Clients can also consult on Saturdays between 8:00 AM and 1:00 PM PST. Regardless of the contact method, reaching out between these hours will ensure efficient assistance. While the company has 24-hour email support available for users, responses to that might not be immediate. Hence, those seeking to resolve their problems quickly outside working hours can consult the featured information on the company website for self-help.
