Contact Videotron Customer Service
Videotron Phone Numbers and Emails
Toll-Free Number:
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(877) 512-0911
Business Customer Service:
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(833) 370-3002MEDIUM AND LARGE COMPANIES
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(877) 512-8590SMALL ENTERPRISES
Complaints/ Feedback:
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+1 514 380 7000
Videotron Emails:
How to Contact Videotron?
Most Popular Number:
| Total calls: 11 | Last call: May 7, 2025 |
Videotron Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Videotron is 8775120911. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday and Tuesday, while the shortest are on Wednesday and Sunday.
People call Videotron mainly because of account, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Videotron is 8775120911. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday and Tuesday, while the shortest are on Wednesday and Sunday.
People call Videotron mainly because of account, product/ service, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Videotron is serviceclient@videotron.ca. 83% of customers use this email address to address their issues and concerns.
Contact Information
Videotron Website:
Videotron Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Saturday - Sunday: 9:00am - 6:00pm
Videotron Business Service
Department of Business Customer Service
CP 11078
Succ. Downtown
Montreal, Quebec
H3C 5B7
Summary of Videotron Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Videotron?
Payments and Charges Question:
- “Credit card”
- “Bill”
Account Question:
- “Because I can't get into my account”
- “I'm need to actively my boys mail it's been 2 years I'm can't used aNd im needed”
Product/ Service Question:
- “Phone not working”
Request for Information Question:
- “Question sur Forfait aux usa”
- “Schedule appointment for internet install”
Activation/ Cancellation Question:
- “Cancelation of helix wifi account”
Cards Question:
- “Info on sim card”
Other Question:
- “My illicit isn’t wifking”
Compare Videotron Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
