Hi Video *** (big cons you guys are),

I'm not quite sure where the heck to start from.

You guys have perfect bunch of loosers highly unprofessional and unskilled people working for you. You guys are perfect example of wort customer experence.

I have bought a standard definiton setup box from you. It worked fine untill i decided to take another one; HD settop box from you.

I told you customer service that pelase put both under same cusomter ID, You didn't listen to me created a new customer ID. I made numerous call and a email to sort that out.

I topped up for Rs.3140 on 10/08/2013 and was promised a HD set-top box with two months of Platinum HD subsription included in it. Guess wat it stopped working on 21/09/2013, well that isn't 2 months. (not susprised as i said you guys big cons).

I went to your website today (23/09/2013) enetered my phone number topped using netbanking thru my Kotak bank. Came home and it still says no balance on my HD box. That was a shock to me.

Then i found that you guys have still not closed the other account you have created rather you credited my topoup to that acct(Cust ID : 85792998) which should not exist.

It should have been credited to Cust ID : 96782710. What a shame. It took 5 calls to you customer service and still no solution to my problem.

1st call was such a torcher to my brain, i had to call back again caz I could not handle that guy anymore. when I told you guys to disconnect one of set-top box(standard) i was told to recharge or my account should have a recharge of 7 days, or i can't disconnect my setup of box.

I really lost my cool when i was told that my money has been credited to a different account and not the one it was intended for.

I can provide call recordings to you on Youtube which you can listen to.



Review about: Unprofessional Employees.

Review #448763 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / $841
Preferred solution Not specified

Had an Experience with Videocon d2h?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"Amy Mcquaig & Mary Mcquaig of Jacksonville, FL are operating a talent management & fashion business. Ranging from portfolio building (photography) to entertainment etiquette training, their business is supposed to..." Read more
"Friday night 9/16/16, about 1130, I got a pop-up window announcing that I was the "VIP Grand Prize Winner" in the amount of $10,000.00. 12 Hours later I received..." Read more
"My wife and I recently paid $5,000 in cash to Marlena Martin and she promised my wife a title. However someone else was crowned. My wife and I tried to..." Read more
"According to this new video with proven facts it might be the end of Hope for good. be taken to end SPS and jail hope https://www.youtube.com/watch?v=hBwSYouWk3s . Once federal law enforcement see..." Read more
"If I could rate this florist company a 0 I would. This place is a scam o order my God mother a beautiful arrangement on yesterday I paid $15 to..." Read more
"I got a defective item form lazada and returned it same day as delivered mat. 17, 2017 but until now mar. 22, 2017 there is no resolution. I havent received..." Read more
"I was lured into buying a couple of this guys books and videos for some slick marketing. The books were badly written. I would say barely readable. The videos were..." Read more
"I looked at my ezbuy prime wishlist and i thought got 6 wishlist instead 3 wishlist . Chatted with thier customer service officer told me that i am not entitled..." Read more