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Contact VICI Customer Service

VICI Phone Numbers and Emails

Toll-Free Number:

  • (844) 478-8424
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Customer Service:

  • (615) 649-6580
    Nashville Store

VICI Emails:

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How to Contact VICI Customer Service?

Most Popular Number:

(844) 478-8424
Total calls: 24 Last call: Jan 18, 2025
author avatar
PissedConsumer Reporter

VICI customer service enlists a couple of phone numbers to provide valuable experience to its clients regarding their questions and concerns. Customers can talk to the VICI collection customer service providers on their toll number, 1-844-478-8424, for general information regarding their orders and parcels. Alternatively, the VICI customer service team can also be contacted at their specific offline outlets, which are located in Nashville, Abbot Kinney Boulevard, and Newport Beach. To get the VICI customer service team at the Nashville store, dial 1-615-649-6580, and for the Abbot Kinney Boulevard store, call 1-424-484-7231.

VICI has its corporate headquarters at 1340 Treat Boulevard, Ste 410, Walnut Creek, California 94597, United States. This corporate office of VICI serves as the central location for all the company's organizational operations. Also, it is the contact point to get in touch with the VICI customer service team for any business-related inquiries and customer service issues. The company's VICI collection customer service team is easily accessible at this hub and is committed to providing prompt assistance. In addition to visiting this office, you can also mail the support team. However, customers must ensure a detailed message is crafted in their correspondence. A clear message allows the VICI collection customer service to understand the issues better and help customers with their problems.

VICI's business hours are from 7 AM to 5:30 PM PT between Monday and Friday. The VICI customer service team remains closed during the weekends. During these hours, the VICI collection customer service team is open to inquiries related to various aspects of the VICI collection, including their products' range, discounts, and gift cards. It's important to note that these hours are for the convenience of their customers, providing a substantial window of support during the workweek for questions, assistance, and inquiries regarding a range of offerings. Besides, the VICI outlets have opening hours, so if you visit the stores in person, it is better to call first and plan the visit accordingly.

VICI Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call VICI is 8444788424. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Wednesday.

  • People call VICI mainly because of refund, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

VICI Help Center:

Corporate Office Address:

VICI
1340 Treat Blvd., Ste 410
Walnut Creek, California 94597
United States

Other Info (opening hours):

Chat Hours:

Monday - Friday: 8:00am - 6:00pm (PST)


Phone Hours:

Monday - Friday: 7:30am - 4:30pm (PST)


Other Locations:

1030 Dr. M.L.K JR. Blvd.

Nashville, TN 37203


2200 Courage Dr., Ste A

Fairfield, CA 94533


Store Hours:

Monday - Saturday: 10:00am - 5:00pm

Sunday: 11:00am - 5:00pm

More contact details

VICI Rating Based on 3 Reviews

Rating details

2.6
more details
Discounts and Special Offers
Price Affordability
Delivery Service
Value for money

Rating stats

Rating trend

Summary of VICI Customer Service Calls

27 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VICI?

Shipping and Delivery Question:

  • “Item never arrived”
  • “Delivery of my sweater”
  • “Items not received”

Return/ Replace Question:

  • “Return UPC code needed”
  • “Return”

Refund Question:

  • “Refund”
  • “Refund!”

Account Question:

  • “Forgot to add discount code to my order ##CNOGHDHZK”
  • “Forgot to put in my rewards”

Payments and Charges Question:

  • “Payment”
  • “My discount wasn't applied”

Activation/ Cancellation Question:

  • “Cancel my order”

Request for Information Question:

  • “Need help with return”

Cards Question:

  • “Trying to track gift card number”

Other Question:

  • “Order prblem”

Compare VICI Customer Service To

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