VICI Phone Numbers and Emails

Toll-Free Number:

  • (844) 478-8424
Send Message

Customer Service:

  • (615) 649-6580
    Nashville Store

VICI Emails:

Business Customer Service
Customer Service
Jobs/ Career
Privacy Inquiries
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VICI Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call VICI is 8444788424. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday and Tuesday, while the shortest are on Wednesday and Sunday.

  • People call VICI mainly because of refund, payments and charges.

How to Contact VICI Customer Service?

Most Popular Number:

(844) 478-8424
Total calls: 12 Last call: May 14, 2024

VICI customer service enlists a couple of phone numbers to provide valuable experience to its clients regarding their questions and concerns. Customers can talk to the VICI collection customer service providers on their toll number, 1-844-478-8424, for general information regarding their orders and parcels. Alternatively, the VICI customer service team can also be contacted at their specific offline outlets, which are located in Nashville, Abbot Kinney Boulevard, and Newport Beach. To get the VICI customer service team at the Nashville store, dial 1-615-649-6580, and for the Abbot Kinney Boulevard store, call 1-424-484-7231.

VICI has its corporate headquarters at 1340 Treat Boulevard, Ste 410, Walnut Creek, California 94597, United States. This corporate office of VICI serves as the central location for all the company's organizational operations. Also, it is the contact point to get in touch with the VICI customer service team for any business-related inquiries and customer service issues. The company's VICI collection customer service team is easily accessible at this hub and is committed to providing prompt assistance. In addition to visiting this office, you can also mail the support team. However, customers must ensure a detailed message is crafted in their correspondence. A clear message allows the VICI collection customer service to understand the issues better and help customers with their problems.

VICI's business hours are from 7 AM to 5:30 PM PT between Monday and Friday. The VICI customer service team remains closed during the weekends. During these hours, the VICI collection customer service team is open to inquiries related to various aspects of the VICI collection, including their products' range, discounts, and gift cards. It's important to note that these hours are for the convenience of their customers, providing a substantial window of support during the workweek for questions, assistance, and inquiries regarding a range of offerings. Besides, the VICI outlets have opening hours, so if you visit the stores in person, it is better to call first and plan the visit accordingly.

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Contact Information

VICI Help Center:

Corporate Office Address:

1340 Treat Blvd., Ste 410
Walnut Creek, California 94597
United States

Other Info (opening hours):

Chat Hours:

Monday - Friday: 8:00am - 6:00pm (PST)

Phone Hours:

Monday - Friday: 7:30am - 4:30pm (PST)

Other Locations:

1030 Dr. M.L.K JR. Blvd.

Nashville, TN 37203

2200 Courage Dr., Ste A

Fairfield, CA 94533

Store Hours:

Monday - Saturday: 10:00am - 5:00pm

Sunday: 11:00am - 5:00pm

More contact details

VICI Rating Based on 2 Reviews

Rating details

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Discounts and Special Offers
Delivery Service
Product or Service Quality

Rating stats

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Summary of VICI Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VICI?

Shipping and Delivery Question:

  • “Items not received”
  • “Have not received order that has been delivered”

Refund Question:

  • “Refund!”
  • “Refund”

Payments and Charges Question:

  • “Payment”
  • “My discount wasn't applied”

Account Question:

  • “Forgot to put in my rewards”

Cards Question:

  • “Trying to track gift card number”

Return/ Replace Question:

  • “Return”

Other Question:

  • “Order prblem”

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