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Contact VICE Customer Service

VICE Phone Numbers and Emails

Toll-Free Number:

  • (888) 269-1005
Call customer service
Send Message

Customer Service:

  • (718) 599-3101

VICE Emails:

Accessibility
Customer Service
Licensing, Security, Vice TV
Legal
DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries
info.editorial@vice.com
Editorial Queries
vicenewstips@vice.com
News Tips
info@viceland.com
Viceland Queries
buyables.editorial@vice.com
inquiries@vice.com
press@vice.com
Press Inquiries

VICE Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • VICE Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call VICE is (888) 269-1005. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Thursday, while the shortest are on Tuesday and Wednesday. The average call time is 1 minute.

  • People call VICE mainly because of product/ service, account, shipping and delivery.

View full overview ›

How to Contact VICE?

Most Popular Number:

(888) 269-1005
Total calls: 38 Last call: Oct 24, 2025

The primary Vice phone customer service phone line is available at 718-599-3101. Regarding toll-free assistance, you can get it at 888-269-1005. Both lines are designed to assist with general inquiries, copyright concerns, or other specific issues you may encounter. Before you call the company representative, prepare questions and relevant details and write them down in your notebook. By having them at hand during the communication, you’ll speed up the process. For sending Fax messages, use the following Vice contact: +1-718-599-1769.

Vice provides separate email addresses depending on the nature of your inquiry. Regarding general matters, apply to the company at inquiries@vice.com. For licensing inquiries, email licensing@vice.com. If you have a succinct pitch, direct it to Buyables.Editorial@VICE.com. Send press-related queries to press@vice.com. To report the accessibility problem, contact Vice at accessibility@vice.com. If you are a resident of California who has questions about privacy policy, email USPrivacy@vice.com.

The Vice headquarters is located at 49 S. 2nd St. Brooklyn, New York 11211, United States. Send official correspondence there. If you need to send legal documents or other inquiries, do it to the following Vice mailing address: Vice Digital Publishing, LLC 45 Main St., Suite 200 Brooklyn NY, 11201. Make sure the envelope includes a clear “Attention” line, such as the Legal Department.

Vice has not specified customer service hours publicly. However, you can find out the exact schedule by emailing inquiries@vice.com. Or just apply to the company during standard business hours in the Eastern Time Zone. Most companies in New York operate Monday through Friday from 9 a.m. to 5 p.m.

To access online communication via the official Vice website, navigate to the bottom menu and follow “About”. Such an action will lead you to a separate page with Vice contacts. To address specific concerns, look for email hyperlinks on this page and send inquiries directly to the relevant department.

PissedConsumer Club

Contact Information

VICE Website:

VICE Help Center:

Corporate Office Address:

VICE Media LLC
49 S. 2nd St.
Brooklyn, New York 11211
United States

Fax:

+1(718) 599-1769

VICE Rating Based on 4 Reviews

Rating details

1.1
more details
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of VICE Customer Service Calls

51 TOTAL
CALLS
00:37 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VICE?

Shipping and Delivery Question:

  • “Never received my magazine”
  • “Shipping”
  • “Golf balls order not received”

Product/ Service Question:

  • “Playback error”
  • “Complaint”
  • “My 12 year old son hair test fail for a date rape drug and they been drugging me in my sleep there selling me on black web and doing kid *** .I go pictures and audio and police .fbi .sex crime cops won't do nothing”

Account Question:

  • “I made account but mu number chance”
  • “Friend was just racially profiled in Bloomfield new jersey set for riding his bike .”

Request for Information Question:

  • “In Georgia. Where can I find Vice productd?”
  • “Live in Canada..need to know if prices are in Canadian dollars. And would like to get a promo code to get help with big order of custome wedges amd putter”

Cards Question:

  • “IFAMILY TARGETED, STOLEN SIGNED LOTTERY TICKETS , LIIVES BEING THREATEN, CREDIT CARDS BEEN STOLEN ALONG WITH SOCIAL SECURITY CARDS”
  • “Card being charged”

Payments and Charges Question:

  • “The reason was could I need some receipt”

Staff Question:

  • “Interested in using your service”

Activation/ Cancellation Question:

  • “Cancelar”

Other Question:

  • “Golf club”
  • “6 years documented illegal heinous vicious acts crimes on humanity 40 characters witnesses that all of us will pass 100% polygraphs this treatment is unprecedented FBI Las Vegas cia blackops. Please call it will be the biggest story VICE yet mindcntl”
  • “6 years of FBI cia blackops crimes on humanity mindcinteil ex Federal convicte”

Compare VICE Customer Service To

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