Contact Viasox Customer Service
Viasox Phone Numbers and Emails
Toll-Free Number:
-
1 (855) 768-1227
Media:
-
1 (844) 937-3608
Viasox Emails:
Customer Service
Media
Viasox Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
87% phone, 13% email
Most Popular Viasox Phone Number
1 (855) 768-1227
Most Popular Viasox Email Address
support@viasox.com
Average Hold Time
00:00:37
Average Calls duration
3 minutes
Viasox Live Agent Availability
13% of callers successfully reach a real person
Call Volume by Day
View full overview ›
Viasox Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 87% phone, 13% email |
| Most Popular Viasox Phone Number | 1 (855) 768-1227 |
| Most Popular Viasox Email Address | support@viasox.com |
| Average Hold Time | 00:00:37 |
| Average Calls duration | 3 minutes |
| Viasox Live Agent Availability | 13% of callers successfully reach a real person |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Issue Resolution Rate | Low (8% reported full resolution) |
Call Volume by Day
Contact Information
Viasox Website:
Viasox Help Center:
Corporate Office Address:
Viasox, Inc.
855 Rangeview Rd.
Mississauga,
Ontario
L5E 1H1
Canada
Other Info (opening hours):
Business Hours (EST):
Monday - Friday: 9:00am - 6:00pm
Summary of Viasox Customer Service Calls
40
TOTAL
CALLS
CALLS
02:49
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viasox?
Shipping and Delivery Question:
- “Still not received socks”
- “Was told I would be sent sox because wrong Sox was sent to me. I sent what was required. A picture of 9rder i received . A picture of the Sox sizes . The size ordered and size needed. I would appreciate a call back since I was told once you received”
- “Sizing”
Request for Information Question:
- “Check on order”
- “Confirmation of order”
- “Discuss my Oder just placed”
Product/ Service Question:
- “I’m calling about socks that are out of stock”
- “I placed an order and paid. The amount of the order was more than I had purchased. I found short sox added and I do not wear short sox. I want that part of my order cancelled. The long sox I did order.”
Return/ Replace Question:
- “2 orders were filled incorrectly”
- “To return/ exchange”
Payments and Charges Question:
- “You charge me for ankle socks that I did not order”
Account Question:
- “I placed an order but forgot tti ask for the extra stretchy”
Activation/ Cancellation Question:
- “CANCEL SUBCRIPTION NOW”
Other Question:
- “Buy one get free offer?”
- “Can not order your buy 2 get 3 on line”
- “Not happy with my last order”
Compare Viasox Customer Service To
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Viasox