I signed up for internet service with Viasat and after 14 days my internet service turned completely off. I called an waited on hold for 34 minutes and was told I used all my high speed and now have slower service.
I told them I had NO SERVICE and they said it will come back on in 16 days. At that point I cancelled my service because I was lied to. They then took $329.00 out of my bank for early termination. I have called them two more times and they will not give my money back of even consider giving it back.
I am now on a mission to cost Viasat the loss of as many future customers as possible. If you are considering this company please know THEY DO NOT CARE ABOUT THE PEOPLE THAT MADE THEM WHAT THEY ARE!
Product or Service Mentioned: Viasat Internet Service.
Reason of review: Return, Exchange or Cancellation Policy.