Purchased Viasat Wifi services on my flight from LAX to Maui for $24.99 so that my infant could watch Youtube videos and was told by flight attendant after I asked her why the site wasn't loading and was told that Viasat Inflight Wifi does not offer streaming capabilities. Service was useless to me for the 6 hour flight.
Contacted Viasat for a refund explaining the situation and they said they couldn't find my records. The transaction posted on my credit card yet they can't find my records to refund me?
Never using Viasat Wifi ever again! Crooked companies like these are just trying to take people's money.
Product or Service Mentioned: Viasat Internet Service.
Reason of review: Bad quality.
Viasat Cons: Refund policy.