1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

They have the worst customer service, they are not truthful in the least. I was given a service plan and told it would be fine for games and movies and 4 days later we were at our limit.

I work from home at times and this has caused a major conflict. They have done NOTHING to try to accommodate me but threaten fines if i remove my card from the account and fines if I cancel. I would NEVER refer this company to anyone! Even trying to contact them can be nearly impossible!

Previously with Direct TV I have had an issue with whomever they used.

Its a shame Direct TV has had to resort to this! They make it sounds so good up front and then screw you from behind!

Product or Service Mentioned: Viasat Internet Plan.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Let the company propose a solution.

I didn't like: Anything about this process or service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You May Also Like