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2.2

I have always been a customer of Viajero abou 3 years. Since I am old customer, I always request for my driver.

I keep requesting for a driver I trust but they provide me with such excuses that are not acceptable on why the driver is not available. they told me lame excuses. Then I dont know what happened.. one time, I booked a car with my requested driver, Magugulat ka nalang pag nag call ka sa driver, he would say "Sir, hindi po ako ang driver nyo (Ser I am not your driver)" it became a habit and nakaka puno.

I sent them an email complaint and guess what? They did not reply. I did not receive even a sorry message from them.

I called and look for Jenny but she seem avoiding me. I will never book Viajero again.

Reason of review: Poor customer service.

Viajero Rent A Car Cons: Customer service, Reliability.

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