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1.0

Never again pick up late , the car give us always stop in the middle of the road , we reported to them they want to change to hilux only five seater, but we need 7 Seater pinagtiyagaan namin kahit ilang besis kami namatayan in the middle of the road , we reported they told us all there car was out, I pay 40 thousand pesos sa rent , for 7 seater , and one thing wala man lang nagfollow up sa reklamo namin , one thing I told them pick up sa airport 11:30 pm , we try to call the person who will pickup us ,no answer sa phone, then we call the company lucky someone answer , we found out wala palang ang pickup sa amin dahil hindi nila inayos, nagbayad ka ng maayos tapos ganito ang ginawa nila 1:00 am na kami napickup, mali pa ang car na binigay sa amin, we complained, they change it, but the car they change , namatay naman sa gitna ngw daan , babala doon sa mga uupa sa viajero , mag isisip kayo , from now on never again,

Reason of review: Bad quality.

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To whom it may concern,

I am the Operations Manager of Viajero Rent-A-Car. Can you please give me your number so I can call you?

You may send us an email at customercare@***.net. You can also call us at 0918 842 ** **

Ibarra Miranda

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reply icon Replying to comment of Guest-1273165

To the Operations manager

I'm still upset contacting you privately what's the point the experienced I received from viajero!!!!!!! What your ad's saying brand new car and will maintain car, for me this is not true the experienced I had safety of your costumer is not important, We talk one of your employees she said she's from a finance not on sale department, for me you work the same.company it's like she's saying it's her not problem is the sale department, but for I'm NOT GOING BACK to rent a car in VIAJERO Manila

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