ViaCord's contact number, 1-866-668-4895, is a toll-free helpline for general inquiries and assistance. Users who need to consult the customer service team for specific or technical concerns can call 1-800-998-4226. For accounting and billing concerns, reach the relevant agent at 1-800-991-2483. Clients outside the US can dial the ViaCord phone number 1-617-914-3400 for similar purposes. Lastly, if consulting for a legal or privacy inquiry, use 1-888-318-8449 to reach the relevant agent for help. That would ensure quick solutions to your problems and a seamless experience.
Four email addresses are available to consult the company agents for different purposes. Consumers with accounting and billing issues can request help via finance@viacord.com. To contact ViaCord customer service with questions about personal data, email personaldata@perkinelmer.com. Those requesting general information about the company can reach the relevant department at info@viacord.com. Lastly, dpo@perkinelmer.com is the email to contact the data protection officer for legal issues and concerns. Emailing is reliable for general and non-urgent matters. However, submitting personal or sensitive information via that can be risky. Users with such concerns must prefer mailing or in-person consultation.
ViaCord, LLC is in the United States at 930 Winter Street, Suite 2500, North Waltham, Massachusetts 02451-1516. Clients with complex and confidential issues can send a letter or visit the ViaCord headquarters for better assistance. The company also welcomes those with minor queries or complaints to visit its offices for help. However, calling or emailing ViaCord customer service would be more feasible for general issues and inquiries.
To reach the business agent via ViaCord chat, visit the company's website and click on the Help icon in the bottom right corner of the screen. That will direct you to initiate a conversation with ViaCord customer service or provide your contact information and details of the issue, so you can be assisted as soon as an agent is online. Users can also connect with business representatives on Facebook, Instagram, Twitter (via X), and YouTube using the links available on the ViaCord website.