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ViacomCBS Streaming is now Paramount Plus

Contact ViacomCBS Streaming Customer Service

How to Reach a Person at ViacomCBS Streaming

Verified Contact Information

Toll-Free Number:

  • 1-888-841-3343
Call Now
Send Message

Customer Service:

  • 1-415-344-2000
  • 1-888-274-5343

Investors/ Franchising:

investorrelations@viacbs.com

Legal:

designatedagent@cbs.com
Copyright Infringement Inquiries
eu.dpo@viacomcbs.com

ViacomCBS Streaming Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

 Basic access to support
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ViacomCBS Streaming Phone Number
1 (888) 841-3343
Average Calls duration
2 minutes
Most Popular ViacomCBS Streaming Email Address
designatedagent@cbs.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Activation/ cancellation, product/ service, payments and charges
View full overview
PissedConsumer Club

Contact Information

Corporate Office Address:

ViacomCBS Streaming
235 2nd St.
San Francisco, California 94105
United States

Other Info (opening hours):

ViacomCBS Inc.

1515 Broadway

NY 10036 USA

More contact details

Fax:

+1(415) 344-1241

Why Customers Call ViacomCBS Streaming?

Top Reasons of Customers Calls

  • Activation/ Cancellation 34%
  • Payments and Charges 20%
  • Customer Inquiries & Issues 14%
  • Product/ Service 11%
  • Staff 7%
  • Return/ Replace 5%
  • Shipping and Delivery 2%
  • Account 2%
  • Cards 2%
  • Request for Information 2%
  • Streaming Services 2%

Activation/ Cancellation

34%
  • "Want to cancel service"
  • "Cancel service"
  • "Cancel Viacom Streaming"

Payments and Charges

20%
  • "Unauthorized payments"
  • "Charges"
  • "Fraudulent Charge"

Customer Inquiries & Issues

14%
  • "Not receiving Episode 9 of Yellowstone when I purched Season 5"
  • "Multiple subsciptions"
  • "Subscribtion"

Product/ Service

11%
  • "Can't watch Yellowstone"
  • "the app causes my Samsung TV to crash. The app does not have first run episodes of Tyler Perry's series's like SISTAS, ZATIMA, and Carl Webbers The Family Business. I am requesting a refund first and foremost but I've had to replace a 65 inch o"
  • "Show not working"

Staff

7%
  • "Customer Service"
  • "You continued my services when I did not agree to that"
  • "Service sucks"

Return/ Replace

5%
  • "I need to change my bank checking account number and my routing number to be able to continue recieving my CBS PENION pay."
  • "I need to change my checking account number and my routing number to make sure I get my CBS PENION pay."
  • "Change reservation"

Shipping and Delivery

2%
  • "Not get the service"

Account

2%
  • "Unable to login into account"

Cards

2%
  • "Keep charging my card after I cancelled the subscription"

Request for Information

2%
  • "Inquiry"

Streaming Services

2%
  • "Streaming problem"

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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