Skip to content
Write review For Business
  • Login

Contact VIA Rail Canada Customer Service

VIA Rail Canada Phone Numbers and Emails

Toll-Free Number:

  • (888) 842-7245
Call customer service
Send Message

Customer Service:

  • (800) 268-9503
    TTY Deaf And Hard Of Hearing (Toll Free)
  • (888) 842-0744
    VIA Reservations Office Toll free (within North America)

Headquarters:

  • +1 514 871 6000

Media:

  • (877) 393-8787

Technical Support:

  • (800) 361-8010
    Agency Support Desk -Toll-Free (within North America)

VIA Rail Canada Emails:

Customer Service
Advertising And Publicity, Community
Legal
Media
Technical Support
Agency Support Desk, Developer Resources
Is this your business?
More phone numbers and emails Less phone numbers and emails

VIA Rail Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call VIA Rail Canada is 8888427245. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Friday. The average call time is 29 seconds.

  • People call VIA Rail Canada mainly because of activation/ cancellation, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

VIA Rail Canada Website:

VIA Rail Canada Help Center:

Corporate Office Address:

VIA Rail Canada Inc.
3 Place Ville-Marie
Montreal, Quebec H3B 2C9
Canada

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 11:00pm (Eastern Time)


Mailing Addresses:

Customer Relations

CP/PO Box 8116 Succ. Centre-Ville

Montreal, Quebec H3C 3N3

Canada


77 Canada Street

Moncton, NB E1C 0V3

Canada

More contact details

Fax:

+1 (514) 871-6104

VIA Rail Canada Rating Based on 4 Reviews

Rating details

2.1
more details
Product or Service Quality
Level of Comfort
Discounts and Special Offers
Number of Destinations

Rating stats

Rating trend

Summary of VIA Rail Canada Customer Service Calls

9 TOTAL
CALLS
00:29 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VIA Rail Canada?

Activation/ Cancellation Question:

  • “Need to cancel a reservation”

Request for Information Question:

  • “Need help for daughter on train now”

Return/ Replace Question:

  • “Change ticket”

Other Question:

  • “Phone left on train”
  • “Need two get a ticket for London”
  • “Pet allowability”

Compare VIA Rail Canada Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about VIA Rail Canada? What happened? What can we help you with?
Submit review Don't show this popup