Contact VIA Rail Canada Customer Service
VIA Rail Canada Phone Numbers and Emails
Toll-Free Number:
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(888) 842-7245
Customer Service:
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(800) 268-9503TTY Deaf And Hard Of Hearing (Toll Free)
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(888) 842-0744VIA Reservations Office Toll free (within North America)
Headquarters:
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+1 514 871 6000
VIA Rail Canada Emails:
VIA Rail Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call VIA Rail Canada is 8888427245. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Friday. The average call time is 29 seconds.
People call VIA Rail Canada mainly because of activation/ cancellation, return/ replace and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call VIA Rail Canada is 8888427245. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Friday. The average call time is 29 seconds.
People call VIA Rail Canada mainly because of activation/ cancellation, return/ replace and request for information.
The best email to contact VIA Rail Canada is customer_relations@viarail.ca. 83% of customers use this email address to address their issues and concerns.
Contact Information
VIA Rail Canada Website:
VIA Rail Canada Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 11:00pm (Eastern Time)
Mailing Addresses:
Customer Relations
CP/PO Box 8116 Succ. Centre-Ville
Montreal, Quebec H3C 3N3
Canada
77 Canada Street
Moncton, NB E1C 0V3
Canada
Fax:
Summary of VIA Rail Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VIA Rail Canada?
Activation/ Cancellation Question:
- “Need to cancel a reservation”
Request for Information Question:
- “Need help for daughter on train now”
Return/ Replace Question:
- “Change ticket”
Other Question:
- “Phone left on train”
- “Need two get a ticket for London”
- “Pet allowability”
Compare VIA Rail Canada Customer Service To
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