VIA Metropolitan Transit Phone Numbers and Emails

Customer Service Number:

  • (210) 362-2020
    Bus Routing and Scheduling Information

Customer Service:

  • (210) 362-2006
    Lost and Found
  • (210) 362-2019
    TTY Bus Routing and Scheduling Information
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VIA Metropolitan Transit Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call VIA Metropolitan Transit is 2103622020. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Monday, while the shortest are on Saturday and Sunday.

  • People call VIA Metropolitan Transit mainly because of request for information and product/ service.

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Contact Information

VIA Metropolitan Transit Website:

VIA Metropolitan Transit Help Center:

Corporate Office Address:

VIA Metropolitan Transit
123 N. Medina St.
San Antonio, Texas 78207
United States

Other Info (opening hours):


Monday – Friday: 8:00 am – 6:00 pm

More contact details

VIA Metropolitan Transit Rating Based on 1 Review

Rating details

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Diversity of Products or Services
Turnaround Time
Customer service
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Rating stats

Rating trend

Summary of VIA Metropolitan Transit Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VIA Metropolitan Transit?

Request for Information Question:

  • “Inquiry reg change card”
  • “To talk about my on line ticket”

Product/ Service Question:

  • “Left work bag on bus”

Other Question:

  • “Apply for via pickup”
  • “Safety”
  • “Put up”



VIA Metropolitan Transit provides public transportation services. The company was founded in 1977. Its headquarters is based in San Antonio, Texas, USA. VIA Metropolitan Transit serves San Antonio and most Bexar County municipalities including Balcones Heights, China Grove, Castle Hills, Leon Valley, and Olmos Park. The company has more than 500 busses providing local, express bus, day pass, 7 day pass, and transfers per use services. It offers busses for special events like football games, festivals, and fiestas. There are discounts for children and students. All passes can be purchased on the company website. Available payment options are as follows: Visa and MasterCard.

VIA Metropolitan Transit reviews and complaints

VIA Metropolitan Transit is ranked 519 out of 1314 in Transportation and Logistics category

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