Vetsource Phone Numbers and Emails

Toll-Free Number:

  • (877) 738-4443
    Pet Owner Care
Send Message

Customer Service:

  • (877) 738-8883
    Practice Support


  • (503) 802-7400
    Employee Verification Requests

Vetsource Emails:

Customer Service
Pet Owner Care, Practice Support
Jobs/ Career
Privacy Inquiries
Is this your business?

Contact Information

Vetsource Website:

Vetsource Help Center:

Corporate Office Address:

9500 NE Cascades Parkway
Portland, Oregon 97220
United States

Other Info (opening hours):

Other Locations:

Pet Owner Care, Practice Support

17014 NE Sandy Blvd.

Portland, OR 97230

Monday – Friday 5:00am – 5:00pm (PT)

Saturday 7:00am – 1:00pm (PT)

Technology Center

508 S. Boston Ave.

Tulsa, OK 74103

Vetsource Rating Based on 1 Review

Rating details

more details
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Vetsource's Customer Service?

Tish Fpf
Tish Fpf
Feels Satisfied | Jun 20, 2023

Recall her name but she was so nice we were laughing and giggling like best friends lol

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Kyaira Yll
Kyaira Yll
Feels Neutral | May 26, 2023

Service was good. The problem was my order was delayed because Vetsource was waiting for approval from my vet, which I had no idea was happening.

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Erina Gee
Erina Gee
Feels Satisfied | May 03, 2023

The lady that I talked to was very knowledgeable and pleasant

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Summary of Vetsource Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vetsource?

Payments and Charges Question:

  • “Charge on account”
  • “Problem with my billing”
  • “Recent bill”

Request for Information Question:

  • “Talk to someone about my 401 k”
  • “Checking on order placed”
  • “Question about order”

Activation/ Cancellation Question:

  • “Cancel a subscription”
  • “To cancel cat food orders”

Staff Question:

  • “Customer service”

Cards Question:

  • “Update credit card”

Shipping and Delivery Question:

  • “Package was opened”

Product/ Service Question:

  • “To reorder food for my dog Nelly”

Account Question:

  • “Visa account”

Return/ Replace Question:

  • “Return”

Other Question:

  • “Need husband's email removed”
  • “Trying to reorder”
  • “Refilling meds”
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