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Contact Vetsource Customer Service

How to Reach a Person at Vetsource

Verified Contact Information

Toll-Free Number:

  • 1-877-738-4443
    Pet Owner Care
Call Now
Send Message

Customer Service:

  • 1-877-738-8883
    Practice Support

Headquarters:

  • 1-503-802-7400
    Employee Verification Requests

Customer Service:

practicehelp@vetsource.com
Practice Support
homedelivery@vetsource.com
Pet Owner Care

Jobs/ Career:

voe@vetsource.com

Legal:

legal@vetsource.com
Privacy Inquiries
customercare@vetsource.com

Vetsource Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Vetsource Phone Number
1 (877) 738-4443
Average Hold Time
00:02:27
Average Calls duration
3 minutes
Most Popular Vetsource Email Address
homedelivery@vetsource.com
Vetsource Live Agent Availability
38% of callers successfully reach a real person
Issue Resolution Rate
Medium (43% reported full resolution)
View full overview

How to Contact Vetsource Customer Service?

The toll-free number to contact the Vetsource customer service team is 1-877-738-4443. The pet company also offers several other contact numbers to address customer concerns. For instance, if you have Practice Support-related inquiries, the Vetsource customer service team will be available to address your concerns at 1-877-738-8883. Similarly, you can also reach Vetsource headquarters by calling 1-503-802-7400. Vetsource operates weekdays from 5 AM to 5 PM PT and Saturdays from 7 AM to 1 PM PT. These company contact numbers and business hours are carefully designed to cater to the needs of pet owners and veterinary practices efficiently and as soon as possible.

Accessing Vetsource online through the login page is a very straightforward process. Visit the website and locate the "Sign In" section. This secure portal lets you enter your credentials to access the Vetsource account. Once logged in, customers access features such as prescription management, data and insights, and client engagement. The Vetsource login page is the gateway to a range of tools and resources tailored to meet your specific needs within the platform. By signing in, you can efficiently navigate the provided tools and resources.

Vetsource headquarters, situated at 9500 NE Cascades Parkway, Portland, Oregon 97220, is the company's overall functioning hub. Alternatively, if you have questions or require assistance related to Pet Owner Care and Practice Support, you can send your direct correspondence at 17014 NE Sandy Blvd., Portland, OR 97230. Additionally, the Technology Center, located at 508 S. Boston Ave., Tulsa, OK 74103, is crucial in advancing Vetsource's technological capabilities. These addresses present Vetsource's commitment to addressing aspects of its services and support.

PissedConsumer Club

Contact Information

Vetsource Website:

Vetsource Help Center:

Corporate Office Address:

Vetsource
9500 NE Cascades Parkway
Portland, Oregon 97220
United States

Other Info (opening hours):

Other Locations:

Pet Owner Care, Practice Support

17014 NE Sandy Blvd.

Portland, OR 97230

Hours
Monday – Friday 5:00am – 5:00pm (PT)

Saturday 7:00am – 1:00pm (PT)


Technology Center

508 S. Boston Ave.

Tulsa, OK 74103

More contact details

How Customers Rate Vetsource Support?

4.7 / 5
Good

Based on 55 calls to Vetsource customer support through PissedConsumer.com and 3 survey responses.

Total Calls
55
Avg Call Duration
03:26
Issues Resolved
43%

Why Customers Call Vetsource?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 47%
  • Payments and Charges 13%
  • Request for Information 11%
  • Activation/ Cancellation 8%
  • Return/ Replace 8%
  • Shipping and Delivery 3%
  • Staff 3%
  • Account 3%
  • Product/ Service 3%
  • Cards 3%

Customer Inquiries & Issues

47%
  • "Need flea and tic"
  • "Script"
  • "Mecication"

Payments and Charges

13%
  • "New credit card"
  • "Update payment information"
  • "Charge on account"

Request for Information

11%
  • "Confirm delivery of meds"
  • "Talk to someone about my 401 k"
  • "Checking on order placed"

Activation/ Cancellation

8%
  • "Cancel my order"
  • "Cancel a subscription"
  • "To cancel cat food orders"

Return/ Replace

8%
  • "In correct billing"
  • "Change address"
  • "Return"

Shipping and Delivery

3%
  • "Package was opened"

Staff

3%
  • "Customer service"

Account

3%
  • "Visa account"

Product/ Service

3%
  • "To reorder food for my dog Nelly"

Cards

3%
  • "Update credit card"

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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