Vetsource Phone Numbers and Emails

Toll-Free Number:

  • (877) 738-4443
    Pet Owner Care
Send Message

Customer Service:

  • (877) 738-8883
    Practice Support


  • (503) 802-7400
    Employee Verification Requests

Vetsource Emails:

Customer Service
Pet Owner Care, Practice Support
Jobs/ Career
Privacy Inquiries
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Vetsource Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Vetsource Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Vetsource is 8777384443. 76% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Friday.

  • Be prepared for the call as Vetsource may ask you for the following information to identify you as a customer: address, first and last name or phone number.

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How to Contact Vetsource Customer Service?

Most Popular Number:

(877) 738-4443
Pet Owner Care
Total calls: 28 Issues resolved: 5 Last call: Jun 20, 2024

The toll-free number to contact the Vetsource customer service team is 1-877-738-4443. The pet company also offers several other contact numbers to address customer concerns. For instance, if you have Practice Support-related inquiries, the Vetsource customer service team will be available to address your concerns at 1-877-738-8883. Similarly, you can also reach Vetsource headquarters by calling 1-503-802-7400. Vetsource operates weekdays from 5 AM to 5 PM PT and Saturdays from 7 AM to 1 PM PT. These company contact numbers and business hours are carefully designed to cater to the needs of pet owners and veterinary practices efficiently and as soon as possible.

Accessing Vetsource online through the login page is a very straightforward process. Visit the website and locate the "Sign In" section. This secure portal lets you enter your credentials to access the Vetsource account. Once logged in, customers access features such as prescription management, data and insights, and client engagement. The Vetsource login page is the gateway to a range of tools and resources tailored to meet your specific needs within the platform. By signing in, you can efficiently navigate the provided tools and resources.

Vetsource headquarters, situated at 9500 NE Cascades Parkway, Portland, Oregon 97220, is the company's overall functioning hub. Alternatively, if you have questions or require assistance related to Pet Owner Care and Practice Support, you can send your direct correspondence at 17014 NE Sandy Blvd., Portland, OR 97230. Additionally, the Technology Center, located at 508 S. Boston Ave., Tulsa, OK 74103, is crucial in advancing Vetsource's technological capabilities. These addresses present Vetsource's commitment to addressing aspects of its services and support.

PissedConsumer Club

Contact Information

Vetsource Website:

Vetsource Help Center:

Corporate Office Address:

9500 NE Cascades Parkway
Portland, Oregon 97220
United States

Other Info (opening hours):

Other Locations:

Pet Owner Care, Practice Support

17014 NE Sandy Blvd.

Portland, OR 97230

Monday – Friday 5:00am – 5:00pm (PT)

Saturday 7:00am – 1:00pm (PT)

Technology Center

508 S. Boston Ave.

Tulsa, OK 74103

More contact details

Vetsource Rating Based on 3 Reviews

Rating details

more details
Value for money
Customer service

Rating stats

Rating trend

How Good is Vetsource's Customer Service?

Tish Fpf
Tish Fpf
Feels Satisfied | Jun 20, 2023

Recall her name but she was so nice we were laughing and giggling like best friends lol

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Kyaira Yll
Kyaira Yll
Feels Neutral | May 26, 2023

Service was good. The problem was my order was delayed because Vetsource was waiting for approval from my vet, which I had no idea was happening.

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Erina Gee
Erina Gee
Feels Satisfied | May 03, 2023

The lady that I talked to was very knowledgeable and pleasant

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Summary of Vetsource Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vetsource?

Payments and Charges Question:

  • “Update payment information”
  • “Charge on account”
  • “Problem with my billing”

Request for Information Question:

  • “Talk to someone about my 401 k”
  • “Checking on order placed”
  • “Question about order”

Activation/ Cancellation Question:

  • “Cancel a subscription”
  • “To cancel cat food orders”

Staff Question:

  • “Customer service”

Cards Question:

  • “Update credit card”

Shipping and Delivery Question:

  • “Package was opened”

Product/ Service Question:

  • “To reorder food for my dog Nelly”

Account Question:

  • “Visa account”

Return/ Replace Question:

  • “Return”

Other Question:

  • “Re-order”
  • “Need husband's email removed”
  • “Trying to reorder”

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